Mac Repair and Service

Mac Repair and Service

We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts – designed, tested and manufactured for Apple’s safety and performance standards.

How can I get service for my Mac?

Schedule a visit

Schedule a visit

Make an appointment at an Apple Authorised Service Provider or Apple Store

Send in for repair

Send in for repair

Arrange to send your product directly to Apple

Featured service

Battery service

Battery service

Your Mac laptop battery can be replaced for a service fee. Our warranty doesn’t cover batteries that wear down from normal use.

Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product’s battery holds less than 80% of its original capacity.

How much will it cost?

Use our “Get an Estimate” tool to review potential costs if you get a service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For a service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose.

Hardware service may no longer be available for some older products.

See obsolete and vintage products

We’ll inspect your product when we receive it. If other issues are found, you could pay additional fees. All fees are in British pound sterling and include VAT. A delivery fee will be added if we need to send your Mac laptop.

AppleCare+

Do you have AppleCare+?

Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to an excess fee.

Find out more about AppleCare+ in the United Kingdom

Warranty

The Apple Limited Warranty covers your Mac and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date when you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables or cases.

Our warranty is in addition to rights provided by consumer law.

Depending on the issue, you may also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.

If your situation isn’t covered, you’ll pay a fee. If the issue with your Mac is ineligible for service, you may pay the full replacement value.

Guarantee

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.