iPhone Repair and Service

     

Genuine parts

Genuine Apple parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

Screen repair

You can get your cracked iPhone screen replaced at an Apple Store or one of our Apple Authorised Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service
See screen repair pricing

Battery replacement

You can get your iPhone battery replaced at an Apple Store or an Apple Authorised Service Provider. Our authorised locations use genuine Apple parts.

The Apple Limited Warranty covers a battery that fails due to a manufacturing issue, but it doesn't cover batteries that wear out from normal use. 

If your iPhone is covered by an AppleCare plan and the battery holds less than 80 per cent of its original capacity, we'll service your product at no charge.

Make an appointment or request service
See battery replacement pricing

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage or an accessory?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the cover includes two incidents of accidental damage. Each incident has an excess, as shown below.
  • If your iPhone has been damaged and you don't have AppleCare+, your repair fee will depend on the repair. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.

Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

iPhone 13 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 13 Other damage (out of warranty)
iPhone 13 Pro Max
£ 566.44
iPhone 13 Pro £ 526.44
iPhone 13 £ 426.44
iPhone 13 mini
£ 376.44

iPhone 12 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 12 Other damage (out of warranty)
iPhone 12 Pro Max
£ 566.44
iPhone 12 Pro £ 526.44
iPhone 12 £ 426.44
iPhone 12 mini
£ 376.44

iPhone 11 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 11 Other damage (out of warranty)
iPhone 11 Pro Max £ 566.44
iPhone 11 Pro £ 526.44
iPhone 11 £ 376.44

iPhone X repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone X Other damage (out of warranty)
iPhone XS Max £ 566.44
iPhone XS £ 526.44
iPhone X £ 526.44
iPhone XR £ 376.44

iPhone 8 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 8 Other damage (out of warranty)
iPhone 8 Plus £ 376.44
iPhone 8 £ 346.44

iPhone 7 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 7 Other damage (out of warranty)
iPhone 7 Plus £ 346.44
iPhone 7 £ 286.44

iPhone 6 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 6 Other damage (out of warranty)
iPhone 6s Plus £ 326.44
iPhone 6s £ 282.44
iPhone 6 £ 282.44

iPhone SE repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone SE Other damage (out of warranty)
iPhone SE (3rd Generation) £ 306.44
iPhone SE (2nd Generation) £ 276.44
iPhone SE £ 276.44

iPhone 5 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 5

Other damage (out of warranty)

iPhone 5s

£ 276.44

All fees are in British pounds sterling and include VAT. Out-of-warranty fees include a £ 7.44 delivery fee, which we only charge if we need to send your iPhone and it isn't covered under warranty or an AppleCare+ plan. If the issue with your iPhone was caused by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you may have to pay the full replacement value.

Theft and Loss

If your iPhone was lost or stolen, and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.

iPhone model AppleCare+ Theft and Loss excess fee
iPhone (all eligible models) £109

Find out more about AppleCare+ with Theft and Loss

Apple accessories

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your network provider, Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Find out how to get your iPhone ready for repair

Express Replacement Service

The Express Replacement Service is a benefit of your AppleCare+ plan.

Find out more about iPhone Express Replacement