iPhone Repair and Service

     

Genuine parts

Genuine Apple parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

Screen repair

You can get your cracked iPhone screen replaced at an Apple Store or one of our Apple Authorised Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service
See screen repair pricing

Battery replacement

You can get your iPhone battery replaced at an Apple Store or an Apple Authorised Service Provider. Our authorised locations use genuine Apple parts.

The Apple Limited Warranty covers a battery that fails from a defect in manufacturing, but it doesn't cover batteries that wear out from normal use. 

If your iPhone is covered by an AppleCare plan and the battery holds less than 80 per cent of its original capacity, we'll service your product at no charge.

Make an appointment or request service
See battery replacement pricing

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage or an accessory?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the cover includes two incidents of accidental damage. Each incident has an excess, as shown below.
  • If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.

Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

Other iPhone repair costs in United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices. 

iPhone 12 Other damage (out of warranty)
iPhone 12 Pro Max £ 566.44
iPhone 12 Pro £ 526.44 
iPhone 12 £ 426.44
iPhone 12 mini £ 376.44
iPhone 11 Other damage (out of warranty)
iPhone 11 Pro Max £ 566.44
iPhone 11 Pro £ 526.44
iPhone 11 £ 376.44
iPhone X Other damage (out of warranty)
iPhone XS Max £ 566.44
iPhone XS £ 526.44
iPhone X £ 526.44
iPhone XR £ 376.44
iPhone 8 Other damage (out of warranty)
iPhone 8 Plus £ 376.44
iPhone 8 £ 346.44
iPhone 7 Other damage (out of warranty)
iPhone 7 Plus £ 346.44
iPhone 7 £ 286.44
iPhone 6 Other damage (out of warranty)
iPhone 6s Plus £ 326.44
iPhone 6s £ 282.44
iPhone 6 Plus £ 326.44
iPhone 6 £ 282.44
iPhone SE Other damage (out of warranty)
iPhone SE (2nd Generation) £ 276.44
iPhone SE £ 276.44

iPhone 5

Other damage (out of warranty)

iPhone 5s

£ 276.44

All fees are in British pound sterling and include VAT. Out-of-warranty fees include a £ 7.44 delivery fee, which we only charge if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan.

Is your iPhone covered by AppleCare+?

If you have AppleCare+, it includes two incidents of accidental damage that you can use to cover screen repair or other types of damage to your iPhone, such as liquid damage or back glass damage. Each incident carries an excess. If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

iPhone model Screen repaironly
(AppleCare+ excess fee)

Other damage

(AppleCare+ excess)

All eligible iPhone models £ 25 £ 79

Not sure if you're covered? Check if you have AppleCare+ cover by entering your iPhone serial number. 

Learn more about AppleCare+
See out-of-warranty fees for iPhone screen repair

Apple accessories

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your network operator, Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Find out how to get your iPhone ready for repair

Express Replacement Service

The Express Replacement Service is a benefit of your AppleCare+ plan.

Learn more about iPhone Express Replacement