macOS Sequoia 15

macOS Sonoma 14

macOS Ventura 13

macOS Monterey 12

macOS Big Sur 11.0

macOS Catalina 10.15

macOS Mojave 10.14

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Table of Contents

Welcome
- MacBook Air
- MacBook Pro
- iMac
- Mac mini
- Mac Studio
- Mac Pro
What’s new in macOS Sequoia
- Work on the desktop
- What’s in the menu bar?
- Quickly change settings
- What’s in the Apple menu?
- Search with Spotlight
- Use Siri
- Get notifications
- Open apps from the Dock
- Organise your files in the Finder
- Connect to the Internet
- Sign in to your Apple Account
- Set up iCloud
- Browse the web
- Preview a file
- Take a screenshot
- Change your display’s brightness
- Adjust the volume
- Use trackpad and mouse gestures
- Use Touch ID
- Print documents
- Keyboard shortcuts
- Apps on your Mac
- Open apps
- Work with app windows
- Tile app windows
- Use apps in full screen
- Use apps in Split View
- Use Stage Manager
- Get apps from the App Store
- Install and reinstall apps from the App Store
- Install and uninstall other apps
- Create and work with documents
- Open documents
- Mark up files
- Combine files into a PDF
- Organise files on your desktop
- Organise files with folders
- Tag files and folders
- Back up files
- Restore files
- Change System Settings
- Choose your desktop picture
- Add and customise widgets
- Use a screen saver
- Add a user or group
- Add your email and other accounts
- Automate tasks with Shortcuts
- Create Memoji
- Change your login picture
- Change the system language
- Increase the size of what’s on your screen
- How to use Siri
- Customise Siri
- What are Siri Suggestions?
- Use Siri results
- Add Siri Shortcuts
- Set up a Focus to stay on task
- Block pop-ups in Safari
- Use Dictation
- Perform quick actions with hot corners
- Send emails
- Send text messages
- Make a FaceTime call
- Edit photos and videos
- Use Live Text to interact with text in a photo
- Start a Quick Note
- Get directions
- Intro to Continuity
- Use AirDrop to send items to nearby devices
- Hand off tasks between devices
- Control your iPhone from your Mac
- Copy and paste between devices
- Stream video and audio with AirPlay
- Make and receive calls and text messages on your Mac
- Use your iPhone internet connection with your Mac
- Share your Wi-Fi password with another device
- Use iPhone as a webcam
- Insert sketches, photos and scans from iPhone or iPad
- Unlock your Mac with Apple Watch
- Use your iPad as a second display
- Use one keyboard and mouse to control Mac and iPad
- Sync music, books and more between devices
- Manage Apple Account settings
- Set your Apple Account picture
- What is iCloud?
- What is iCloud+?
- Store files in iCloud Drive
- Share and collaborate on files and folders
- Manage iCloud storage
- Use iCloud Photos
- Get started with Screen Time
- Set up Screen Time for yourself
- Set up Screen Time for a child
- Track app and device usage
- Set time limits for apps and websites
- Set up content and privacy restrictions
- Set up Family Sharing
- Get Family Sharing recommendations
- Add family members to a Family Sharing group
- Remove family members from a Family Sharing group
- Manage sharing and parental settings
- Share a Photo Library
- Collaborate on projects
- Find content shared with you
- Find your family and friends
- Play music
- Watch and listen together with SharePlay
- Listen to podcasts
- Watch TV shows and movies
- Read and listen to books
- Read the news
- Track stocks and the market
- Play games with your friends
- Connect an external display
- Use the built-in camera
- Connect a wireless accessory
- Connect a printer to your Mac
- Connect AirPods to your Mac
- Optimise your Mac battery life
- Optimise storage space
- Burn CDs and DVDs
- Control accessories in your home
- Use Windows on your Mac
- Get started
- Vision
- Hearing
- Mobility
- Speech
- Control what you share
- Set up your Mac to be secure
- Allow apps to see the location of your Mac
- Use Private Browsing
- Keep your data safe
- Understand passwords
- Change weak or compromised passwords
- Keep your Apple Account secure
- Use Mail Privacy Protection
- Use Sign in with Apple for apps and websites
- Find a missing device
- Shut down or restart your Mac
- Start up your Mac in safe mode
- Keep your Mac up to date
- Reinstall macOS
- Erase your Mac
Resources for your Mac
Resources for your Apple devices
Copyright

Time Machine troubleshooting on Mac

General troubleshooting

Make sure your backup disk is plugged in, turned on, and securely connected to your Mac. If your backup disk is on a network, make sure both the disk and your Mac are connected to the network. If the network is experiencing problems, your backup disk may not be available.
Download and install all recent updates to macOS. If you have a Time Capsule, update it with the latest software and firmware. See Keep your Mac up to date and the Apple Support article Update the firmware on your AirPort base station.
Backups that are created in macOS 12 or later can be only be restored to a Mac running macOS 11 or later.

Time Machine must create a new backup

If you need to create a new backup

The backup disk can’t be found or mounted, or is unavailable

If Time Machine on your Mac can’t find your backup disk

If you need a password to unlock your backup disk

The backup disk can’t be unmounted

If Time Machine can’t unmount your backup disk

A failed, interrupted or incomplete backup occurred

If a Time Machine backup fails

If a Time Machine backup on your Mac is interrupted

If Time Machine on your Mac doesn’t back up certain files

Verify your backup disk

Time Machine is slow or seems stuck

If the Time Machine backup disk for your Mac is full

If Time Machine is slow

If Time Machine remains in the preparing stage

Helpful?