Mac User Guide
- Welcome
- What’s new in macOS Sequoia
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- Get started with Apple Intelligence
- Use Writing Tools
- Use Apple Intelligence in Mail
- Use Apple Intelligence in Messages
- Use Apple Intelligence with Siri
- Get web page summaries
- Summarise an audio recording
- Create original images with Image Playground
- Use Apple Intelligence in Photos
- Summarise notifications and reduce interruptions
- Use ChatGPT with Apple Intelligence
- Apple Intelligence and privacy
- Block access to Apple Intelligence features
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- Intro to Continuity
- Use AirDrop to send items to nearby devices
- Hand off tasks between devices
- Control your iPhone from your Mac
- Copy and paste between devices
- Stream video and audio with AirPlay
- Make and receive calls and text messages on your Mac
- Use your iPhone internet connection with your Mac
- Share your Wi-Fi password with another device
- Use iPhone as a webcam
- Insert sketches, photos and scans from iPhone or iPad
- Unlock your Mac with Apple Watch
- Use your iPad as a second display
- Use one keyboard and mouse to control Mac and iPad
- Sync music, books and more between devices
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- Control what you share
- Set up your Mac to be secure
- Allow apps to see the location of your Mac
- Use Private Browsing
- Keep your data safe
- Understand passwords
- Change weak or compromised passwords
- Keep your Apple Account secure
- Use Mail Privacy Protection
- Use Sign in with Apple for apps and websites
- Find a missing device
- Resources for your Mac
- Resources for your Apple devices
- Copyright
Troubleshoot connecting your Mac to the internet
If you can’t connect your Mac to the internet, try the following suggestions.
Wait a moment, then try again. Your ISP may be having problems. If you continue to have problems, contact your ISP.
Open Network settings and check the status of your network connection services, such as Ethernet or Wi-Fi. Green indicates the service is active (turned on) and connected. Yellow indicates it’s active but not connected. Red indicates the service has not been set up.
Compare your network settings in Network settings with those recommended by your ISP. Make sure you have the latest settings entered in the appropriate fields.
If you’re using PPPoE, make sure nothing is entered in the PPPoE Service Name field (in Network settings for the PPPoE service). If your ISP requires a setting in that field, verify that you’re using the correct information.