Find out what to do if you see "No service" or "Searching" in the status bar. If you can't make or receive calls on your iPhone, follow these steps, testing after each step:
Check your iPhone settings
- Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
- Check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.
- Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
- See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off.
- Check to see if Silence Unknown Callers is turned on. If the setting is on, a caller must be listed in your Contacts or Recents, or must have shared their number in Mail or texted with you using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through.
Update your software
Remove and reinsert your SIM card
If your iPhone has a SIM card, remove the SIM card, then reinsert it.
Contact your carrier
When you contact your carrier, make sure that:
- Your account is set up to use your iPhone.
- There aren't any localized service outages.
- Your account doesn't have a billing-related block.
- Your calls don't have errors on the carrier system.
Check your network settings
- Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase all current saved settings, including Wi-Fi passwords, preferred networks, and VPN settings.
- Try to make or receive calls in another location.
- Switch to a different network band. Go to Settings > Cellular > Cellular Data Options > Enable LTE and turn off Enable LTE, 4G, or 3G (this option will depend on your carrier and device model).