AirPods Replacement, Repair, and Service
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts — designed, tested, and manufactured for Apple’s safety and performance standards.
How can I get service for my AirPods?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider
Featured services
Replace a lost AirPod
Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new.
Battery service
We can replace your AirPods battery for a service fee. Our warranty doesn’t cover batteries that wear down from normal use.
How much will it cost?
You can replace a single AirPod (left or right AirPod) or a Charging Case for a fee. Apple Authorized Service Providers can set their own fees, so find one near you to get an estimate.
Warranty
The Apple Limited Warranty covers your AirPods and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.
Our warranty is in addition to rights provided by consumer law.
If your situation isn’t covered, you’ll pay a fee. If the issue with your AirPods is ineligible for service, you might pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.