Use Emergency SOS on your Apple Watch

With Emergency SOS, you can quickly and easily call for help and alert your emergency contacts from your Apple Watch.

Here’s how it works

To use Emergency SOS on an Apple Watch that doesn't have cellular capability, your iPhone needs to be nearby. If your iPhone isn't nearby, your Apple Watch needs to be connected to a known Wi-Fi network and you must have set up Wi-Fi Calling.

When you make a call with Emergency SOS, your Apple Watch automatically calls the local emergency services and shares your location with them. In some countries and regions, you may need to choose the emergency service you need. For example, in China mainland you can choose police, fire or ambulance. And, if you have Apple Watch Series 5 or later (GPS + Cellular), or Apple Watch SE (GPS + Cellular), your watch can also call the local emergency services when you're travelling in other countries or regions.

Your Apple Watch sends them your current location, and, for a period of time after you've entered Emergency SOS mode, it sends your emergency contacts updates when your location changes.* Find out how to add emergency contacts

* Your watch doesn't text your emergency contacts or share your location when you're roaming outside your home country or region.

How to call the emergency services on your Apple Watch

  1. Press and hold your watch's side button (the button below the Digital Crown) until the Emergency SOS slider appears.
    Emergency SOS slider on Apple Watch.
  2. Drag the Emergency SOS slider to start the call immediately. Alternatively, you can keep holding the side button. After a countdown has been completed, your watch calls the emergency services automatically.

When the call has ended, your Apple Watch sends your emergency contacts a text message with your current location, unless you choose to cancel this. If Location Services is turned off, it will be turned on temporarily. For a period of time after you've entered Emergency SOS mode, your watch sends your emergency contacts updates when your location changes.* Find out how to add emergency contacts

* Your watch doesn't text your emergency contacts or share your location when you're roaming outside your home country or region.

Stop sharing your location

After your emergency call has ended, your Apple Watch will remind you every four hours that your location is being shared with your emergency contacts. Tap Stop Sharing in the notification to stop sharing your location.

End a call that you've started accidentally

If you start the Emergency SOS countdown by accident, just release the side button.

If you start an emergency call by accident, tap the End Call button the red end call icon, then tap Yes to confirm you want to stop the call. After that, your watch will ask if you still want to send a text message to your emergency contacts. Tap No if you want to cancel the text.

End Call option on Apple Watch.

 

Add emergency contacts

  1. Open the Health app on your iPhone, then tap the profile icon  (or your photo, if you've added one).
  2. Tap Medical ID.
  3. Tap Edit, then scroll to the Emergency Contacts section.
  4. Tap the add emergency contact  button.
  5. Tap a contact name. If they have more than one phone number, tap the number you want to use.
  6. Specify their relationship to you. 
  7. Tap Done to save your changes. 

You can't set the emergency services as an emergency contact. 

Remove emergency contacts

  1. Open the Health app on your iPhone, then tap the profile icon  (or your photo, if you've added one).
  2. Tap Medical ID.
  3. Tap Edit, then scroll to the Emergency Contacts section.
  4. Tap the delete emergency contact  button next to a contact, then tap Delete.
  5. Tap Done to save your changes. 

Turn off automatic dialling

You can change your settings so that holding the side button doesn't call the emergency services automatically: 

  1. Open the Watch app on your iPhone, then tap the My Watch tab.
  2. Tap Emergency SOS.
  3. Turn off Hold Side Button to Dial. 

If you turn off this setting, you can still use the Emergency SOS slider to make a call.

International emergency calling

Apple Watch Series 5 and later (GPS + Cellular), and Apple Watch SE (GPS + Cellular), can call the local emergency services when you're in another country or region. When you start an Emergency SOS call while you're abroad, your watch connects to the local emergency services, but it doesn't send your location or a text message to your emergency contacts. In some countries and regions, international emergency calling works even if you haven't set up a cellular service on the watch. Find out which countries and regions are supported.

Just like when you use Emergency SOS in your home country or region, your iPhone needs to be nearby if your Apple Watch isn't a cellular model.

Set up other emergency features

Published Date: