Make a call with Wi-Fi Calling

If you have a Wi-Fi connection in an area with little or no cellular coverage, use Wi-Fi Calling to make or receive a voice phone call.

Turn on Wi-Fi Calling

  1. Open the Settings app.

  2. Tap Cellular.

  3. If your iPhone has multiple SIMs, scroll to the line you want to use with Wi-Fi Calling.

  4. Tap Wi-Fi Calling and turn on Wi-Fi Calling on This Phone.

  5. Tap Enable. You might need to enter or confirm your address for emergency services.

If Wi-Fi Calling is available, you’ll see "Wi-Fi" in the status bar while viewing Control Center. Then your calls will use Wi-Fi Calling.

When cellular service is available, your iPhone uses it for emergency calls. If you turn on Wi-Fi Calling and cellular service isn't available, emergency calls might use Wi-Fi Calling. Your device's location may be used to aid response efforts when you place an emergency call, regardless of whether you enable Location Services.

An iPhone displaying the Wi-Fi Calling settings screen, with the "Wi-Fi Calling on This iPhone" toggle turned on, and a pop-up dialog asking to "Enable Wi-Fi Calling?" with "Cancel" and "Enable" buttons.

Add a device to use with Wi-Fi Calling

  1. Make sure the device that you want to add has the latest version of software.

  2. On your original device, open the Settings app and tap Cellular.

  3. If your iPhone has multiple SIMs, tap the line you want to use Wi-Fi Calling.

  4. Tap Wi-Fi Calling and turn on Wi-Fi Calling on This iPhone.

  5. Go back to the previous screen, then tap Calls on Other Devices.

  6. If it's not on, turn on Allow Calls on Other Devices. A list of your eligible devices appears under Allow Calls On.

  7. Turn on each device that you want to use with Wi-Fi Calling.

    An iPhone showing the Calls on Other Devices screen. Allow Calls on Other Devices is turned on and allowing calls on iPad and MacBook Pro.

Make sure that your other devices will accept calls from your iPhone:

  • On your iPad, go to Settings, then Apps, and FaceTime. Then turn on Calls from iPhone.

  • On your Mac, open the FaceTime app and choose FaceTime and then Settings (or Preferences). Then turn on Calls from iPhone.

Wi-Fi Calling is enabled automatically for Apple Watch when you turn on Allow Calls on Other Devices.

If you can't add a device:

  • On your iPhone, make sure that Wi-Fi Calling and Allow Calls on Other Devices are on and that your device appears under Allow Calls On.

  • Make sure that you're using the same Apple Account for FaceTime and iCloud on your iPhone and your other device.

Make and receive Wi-Fi calls from another device

If your carrier supports Wi-Fi Calling on iCloud-connected devices, you can also make and receive Wi-Fi calls on other devices.

Make sure that you're signed in to iCloud and FaceTime with the same Apple Account that you use on your iPhone. Also, make sure that your devices have the latest software.

Call from your iPad

  1. If you haven't yet, add your device to use with Wi-Fi Calling.

  2. Open the FaceTime app.

  3. Tap New FaceTime, enter a contact or phone number, then tap the contact or phone number.

  4. Tap the Audio Call button.

You can also place a call by tapping a phone number in Contacts, Mail, Messages, Safari, and other apps.

Call from your Mac

  1. Open the FaceTime app.

  2. Choose FaceTime and then Settings (or Preferences).

  3. Turn on Calls from iPhone.

  4. Make and receive phone calls in FaceTime.

Call from your Apple Watch

  1. In the Phone app, choose a contact.

  2. Tap the Call button.

  3. Select the number or email address that you want to call.

Remove a device from Wi-Fi Calling

  1. On your iPhone, open the Settings app.

  2. Tap Cellular. If your iPhone has multiple SIMs, tap the line you want to remove from Wi-Fi Calling.

  3. Tap Calls on Other Devices.

  4. In the list of devices, turn off Wi-Fi Calling for the device that you want to remove.

If Wi-Fi Calling isn't working

If you can't turn on or use Wi-Fi Calling, verify that your carrier offers Wi-Fi Calling and that your devices have the latest software.

If you're unable to turn on or use Wi-Fi Calling, your device software is up to date, and your carrier supports Wi-Fi Calling, contact your carrier.

If you contacted your carrier and can't turn on Wi-Fi Calling or make a Wi-Fi call, follow these steps. Wait two minutes before you go from one step to the next.

  1. Open the Settings app.

  2. Tap Cellular. If your iPhone has multiple SIMs, tap the line you want to use Wi-Fi Calling.

  3. Tap Wi-Fi Calling and make sure that Wi-Fi Calling is on.

  4. Restart your iPhone.

  5. Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling.

  6. Turn Wi-Fi Calling off and then on again.

  7. Go back to Settings and tap General.

  8. Tap Transfer or Reset iPhone, then tap Reset.

  9. Tap Reset Network Settings.

FaceTime isn't available in all countries or regions.

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