Restore your iPhone, iPad or iPod touch from a backup

Find out how to restore your device from a backup in iCloud or on your computer.

Restore your device from an iCloud backup

  1. Turn on your device. You should see a Hello screen. If you’ve already set up your device, you need to erase all of its content before you can use these steps to restore from your backup.
  2. Follow the on-screen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup. 
    iPhone showing the Apps & Data screen with the first option, Restore from an iCloud Backup, selected.
  3. Sign in to iCloud with your Apple ID.
  4. Choose a backup. Look at the date and size of each and pick the most relevant. After you've chosen a backup, the transfer will start. If a message states that a newer version of software is required, follow the onscreen steps to update. If you can't see any onscreen steps to help you with updating, find out what to do.
  5. When asked, sign in with your Apple ID to restore your apps and purchases. If you've purchased iTunes or App Store content using multiple Apple IDs, you'll be asked to sign in to each. If you can't remember your password, you can tap Skip this Step and sign in later. You won't be able to use the apps until you've signed in with your Apple ID.
  6. Stay connected to Wi-Fi and wait for a progress bar to appear and finish loading. Depending on the size of the backup and the network speed, the progress bar might need a few minutes to an hour to complete. If you disconnect from Wi-Fi too soon, the progress will pause until you reconnect.
    iPhone showing the Restore from iCloud screen with a progress bar. It says the time remaining is about 20 minutes.
  7. Now you can finish setup and enjoy your device. Content like your apps, photos, music and other information will continue to restore in the background for the next several hours or days, depending on the amount of information there is. Try to connect often to Wi-Fi and power to let the process complete.

Get help with restoring from your iCloud backup.

Restore your device from a backup on your computer

  1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes.
  2. Connect your device to your computer with a USB cable. If a message appears asking for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you've forgotten your passcode.
  3. Select your iPhone, iPad or iPod touch when it appears in the Finder window or iTunes. Find out what to do if your device hasn't appeared.
    A Finder window showing John's iPhone connected.
  4. Select Restore Backup. Find out what to do if a message states that your device's software is too old
  5. Look at the date of each backup and pick the most relevant.
  6. Click Restore and wait for the restore process to be finished. If asked, enter the password for your encrypted backup.
    A Finder window with a prompt to choose a backup and enter your password.
  7. Keep your device connected after it restarts and wait for it to sync with your computer. You can disconnect after the sync finishes.

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