Get Help with Apple Digital AV Adaptors for iPhone, iPad and iPod touch

You can use a Digital AV or VGA adaptor to connect your iOS device to a display, such as a TV, projector or computer monitor.

Find out which adaptor you need

To mirror content from your iPhone, iPad or iPod touch on a secondary display, you need the correct adaptor. Use a VGA, Digital AV, or HDMI adaptor that has the same connector as your device: USB-C, Lightning, or 30-pin. To connect wirelessly, use AirPlay.

Get help using an adaptor

Find out what to do if you have one of these issues.

If you see video but can’t hear audio

Make sure that you’re using a Digital AV adaptor (which has an HDMI port). If you’re using a VGA adaptor, it doesn’t carry audio signals. To hear audio with a VGA adaptor, you need to connect to the headset jack on your TV, monitor, projector or stereo.

If an app doesn’t display video or play audio

The app may not be compatible with your adaptor. Check compatibility on the app’s info page in the App Store or contact the developer.

If an alert says that an HDCP-compatible device is required

Your content may not be compatible with your adaptor. Films, TV shows and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these films, shows and streaming videos using a non-HDCP digital connection — such as the Apple VGA Adaptor — an alert will ask for an HDCP-compatible device.

If you need help with other issues

  1. Disconnect and reconnect your adaptor from your iPhone, iPad or iPod touch and from your TV, monitor or projector.

  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.

  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren’t compatible.

  4. Make sure that you have the latest version of iOS or iPadOS.

For more help, contact Apple Support, to set up service for your:

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

Published Date: