Review Apps and Books payment and billing information in Apple School Manager

In Apple School Manager, users who have privileges to buy content can manage Apps and Books payment methods, view app purchase history, and review the payment history. When a change to a payment method is made, any future billing is directed to the new payment method. Billing that’s in progress continues to use the original payment method.

You can also maintain store credit if you want to buy content using a purchase order (PO). To do so, do one of the following:

Sign in to your organization’s Apple online store.
Contact your Apple Sales representative.

After your organization has set up an account and Apple successfully processes the order, you can add the VPP Credit code to Apple School Manager to add credit to your Apps and Books account.

For more information, see the Apple Support article Where to buy VPP Credit for Apple School Manager, Apple Business Manager, and Apple Business Essentials.

Payment information management

Users with various roles can add different payment methods, purchase content and view the purchase history.

Payment method	View, update, and add payment method	Purchase content	View purchase history
Single payment method	A single user with the role of Administrator can see only their own payment method.	Administrator Site Manager Content Manager Manager (if that privilege is added to the Manager role) Instructor (if that privilege is added to the Instructor role)	A single user with the role of Administrator can see only their own purchase history.
Shared payment method	View: Any user with the role of Administrator can view the payment method. Update: Any user with the role of Administrator can update the payment method. Add: Only one shared payment method can be added.	Administrator Site Manager Content Manager Manager (if that privilege is added to the Manager role) Instructor (if that privilege is added to the Instructor role)	All users with the role of Administrator can see the organization’s entire purchase history made with a shared payment method. Any (non-Administrator) user who has privileges to buy content can see only their own purchase history.

Note: If you need to purchase with store credit, you need to remove a shared payment method as the default payment method for Apps and Books.

Add or replace credit or debit cards

When you add or replace a credit or debit card, make sure the limit on the card is sufficient for purchasing content for your organization. If a credit card has reached a specified limit, you may be asked to remove licenses or increase your credit limit.

Set a default payment method

When you add more than one payment method, you can select which one is the default payment method for your purchases.

Add a single payment method to purchase content

In Apple School Manager , sign in with a user who has privileges to buy content.
To view and edit who can buy content, see Role privileges.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, then select Add (+) Payment Method.
Enter the credit or debit card information.
If necessary, set the (single) Payment Method as the default payment method for Apps and Books.
Select Save.
The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.

Update your single payment method to purchase content

You can update only your payment method.

In Apple School Manager , sign in with a user who has previously added a single payment method.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, then select Update next to Payment Method.
Enter the new credit or debit card information.
If necessary, set the Payment Method as the default payment method for Apps and Books.
Select Save.
A message is sent to the email addresses for all users with the role of Administrator notifying them of the update. The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.

Remove your single payment method

You can only remove a single payment method:

You added.
If there are no current or pending charges.

In Apple School Manager , sign in with a user who has previously added a single payment method.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, select Update next to Payment Method, select Remove Card (below the Billing Address), then select Remove.
Select Save.

Add a shared payment method to purchase content

In Apple School Manager , sign in with a user who has the role of Administrator.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, then select Add (+) Shared Payment Method.
Enter the credit or debit card information.
If necessary, set the Shared Payment Method as the default payment method for Apps and Books.
Select Save.
The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.

Update the shared payment method to purchase content

In Apple School Manager , sign in with a user who has the role of Administrator.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, then select Update next to the Shared Payment Method.
Enter the new credit or debit card information.
If necessary, set the Shared Payment Method as the default payment method for Apps and Books.
Select Save.
A message is sent to the email addresses for all users with the role of Administrator notifying them of the update. The card you use is validated by Apple before it’s saved. If you see an error, try entering the CVV code or zip code again, or try another card.

Remove a shared payment method

You can only remove a shared payment method:

You added.
If there are no current or pending charges.

In Apple School Manager , sign in with a user who has the role of Administrator.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, select Update next to Shared Payment Method, select Remove Card (below the Billing Address), then select Remove.
Select Save.

Add purchase order information

After you’ve successfully bought VPP Credit codes, go to Volume Purchase Program website and sign in to your secure inbox with the Managed Apple Account of the user who bought the codes. After signing in, you can download a spreadsheet with codes for each VPP Credit order. Any user with a role that can buy content can use these codes.

You can then use the following task to buy content using Apps and Books in Apple School Manager.

In Apple School Manager , sign in with a user who has privileges to buy content.
To view and edit who can buy content, see Role privileges.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select Apps and Books, then under Store Credit, select Add.
Enter your code, then select Redeem.

View content purchase history

Depending on the payment method and your role, you can view and download app and book purchase history. This may be necessary for periodic audits. See Payment information management.

In Apple School Manager , sign in with a user who has privileges to buy content.
To view and edit who can buy content, see Role privileges.
Select your name at the bottom of the sidebar, select Preferences , then select Payments & Billing .
Select View next to Purchase History.
Depending on the purchase method and your role, you can see the following:
- All purchases made by your organization.
- Only purchases made by you.
If necessary, select Download CSV to download a .csv file.

Helpful?

Apple School Manager User Guide