If you can't add a card to Apple Wallet to use with Apple Pay

Learn what steps to take if you can't add a card to the Wallet app to use with Apple Pay.

  1. Check that you're able to use Apple Pay:

  2. Check for service outages or connection issues.

  3. Contact your bank or card issuer if you see the following error messages while adding your card to Apple Wallet:

    • Could Not Add Card

    • Invalid Card

    • Card Device Limit

If you need help adding a card, learn how to set up Apple Pay. For issues connecting your account in the Wallet app or viewing your account details, learn how to connect your account to the Wallet app.

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.

To use Apple Pay you need a supported card from a participating card issuer. To check if your card is compatible with Apple Pay, contact your card issuer.

Apple Pay is not available in all markets.  View Apple Pay countries and regions.

Features are subject to change. Some features, applications, and services may not be available in all regions or all languages and may require specific hardware and software. For more information, see Feature Availability.

Apple Pay is a service provided by certain Apple affiliates, as designated by the Apple Pay privacy notice. Neither Apple Inc. nor its affiliates are a bank. Any card used in Apple Pay is offered by the card issuer.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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