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iPhone reports 'Your SMS mailbox is full. New messages cannot be received until you delete some messages'

Symptoms

The following message may appear on your iPhone:

"Your SMS mailbox is full. New messages cannot be received until you delete some messages."

Resolution

Verify that you have updated to the latest version of iOS for your device.

If you have updated to the latest version of iOS for your device and you're still receiving these alerts, you'll need to delete some existing conversations or messages:

  1. Delete message conversation threads by swiping left or right over a conversation and tapping Delete.
  2. Restart your iPhone.

For other ways to delete a conversation, see the iPhone User's Guide.

Last Modified: Mar 24, 2014
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  • Last Modified: Mar 24, 2014
  • Article: TS1498
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