Apple TV (2nd generation): How to reset your Apple TV

Summary

If you experience a blank screen, or if your Apple TV (2nd generation) becomes unresponsive, a reset should resolve the issue.

Products Affected

Apple TV (2nd generation)

Resetting your Apple TV (2nd generation) with an aluminum Apple Remote

Press and hold Menu and Down (buttons 3 and 4 below) on your aluminum Apple Remote for six seconds and then release when you see the LED light on the Apple TV flash rapidly.

  1. Up
  2. Left
  3. Down
  4. Menu
  5. Select
  6. Right
  7. Play/Pause

Aluminum remote with 7 callouts

 

 

Resetting your Apple TV (2nd generation) with a white Apple Remote

Press and hold Menu and Menu down/scroll for six seconds, and then release when you see the LED light on the Apple TV flash rapidly.
 

 
 

Resetting your Apple TV without a remote

You can also reset your Apple TV by unplugging it from the power source for thirty seconds. 

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