iPod Reset Utility 1.0.4 for Windows
Use iPod Reset Utility to restore the following iPod models back to their factory settings, when iTunes is unable to do so:
• iPod shuffle (1st Generation)
• iPod shuffle (2nd Generation)
The restore process completely erases all music and data on your iPod, and installs current iPod software on it.
For detailed information on this Update, please visit this website: About iPod Reset Utility
Note: iPod Reset Utility is intended for use only with the iPod models listed above; other iPods are not supported. If you are not sure which iPod you have, see Apple Support article HT1353: Identifying iPod models