Apple Business Essentials User Guide
- Welcome
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- Intro to federated authentication
- Use federated authentication with Google Workspace
- Use federated authentication with Microsoft Entra ID
- Use federated authentication with your identity provider
- Change a user’s domain information
- Transfer Apple services to a Managed Apple Account
- Disconnect federation from a domain
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- Intro to buying content
- Review content payment and billing information
- Select and buy content
- Configure app installation and removal
- Monitor app installation status and license tracking
- Learn about Custom Apps
- Transfer licenses
- Manage content tokens
- Migrate content tokens
- Invite VPP purchasers
- Plan for migration to Apps
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- Intro to configuring settings
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- AirDrop settings
- AirPlay settings
- AirPrint settings
- App Access settings
- Apple Intelligence & Siri settings
- Application Layer Firewall settings
- Certificate settings
- Content Caching settings
- Configure a Custom setting
- Data Management settings
- Energy Saver settings
- FileVault settings
- Gatekeeper settings
- iCloud settings
- Lock Screen settings
- Password and Screen Lock settings
- Software Update settings
- VPN settings
- Web Clip settings
- Web Filter settings
- Wi-Fi settings
- Edit a setting
- Apply Collections
- Document revision history
- Copyright
Assign a device that was serviced or replaced in Apple Business Essentials
Service a device
If you aren’t using a plan with AppleCare+ in Business Essentials, you can still have a device serviced or replaced. You should unassign any devices from their mobile device management (MDM) server in Apple Business Manager before they’re subject to AppleCare service.
When the device is returned, you can reassign it to the same MDM server.
Replace a device
If you replace an iPhone, iPad, Mac, or Apple Vision Pro currently enrolled in Apple Business Essentials through an Apple Authorized Service Provider, the replacement device is usually also available for enrollment. You can manually assign the device to a server using your order number. To find replacement devices, search for order numbers that begin with the letter R.
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