Add your scooter key to the Wallet app on your iPhone or Apple Watch

Use your iPhone or Apple Watch to lock, unlock, and start your scooter.

To use a scooter key on your iPhone or Apple Watch, you need:

• A compatible Gogoro scooter.

• An iPhone XS or later with the latest version of iOS. Or an Apple Watch Series 4 or later, or Apple Watch SE with the latest version of watchOS.

• To be signed in to your device with your Apple ID.

How to add your scooter key to the Wallet app on your iPhone

1. Download the Gogoro app from the App Store and register your scooter.

2. Tap the iQ tab.

3. Tap scooter key in Apple Wallet, and follow the onscreen instructions.

4. When you're sent to the Wallet app, tap Add to continue.

5. Authenticate with Face ID, Touch ID, or your passcode.

When you add your scooter key to the Wallet app, Express Mode is turned on automatically. Express Mode allows you to use your key without unlocking your device, or authenticating with Face ID, Touch ID, or a passcode.

How to add your scooter key to your Apple Watch

When you add your scooter key to your iPhone, it will be added automatically to your paired Apple Watch. If you want to add your scooter key to your Apple Watch at a later time, you can add it manually.

1. On your iPhone, open the Apple Watch app.

2. Tap Wallet & Apple Pay.

3. Tap the Add button next to your scooter key, and follow the onscreen instructions.

Use your scooter key on your iPhone or Apple Watch

You can use the scooter key on your iPhone or Apple Watch to lock, unlock, and start your scooter.

How to lock and unlock your scooter

Simply hold your iPhone or Apple Watch near the scooter's reader to lock or unlock the scooter. When the scooter is unlocked, you can start the engine and open the trunk.

How to start your scooter

1. Hold your iPhone or Apple Watch near the reader on your scooter to unlock it.

2. Hold down the brake and press the GO button.

To turn off your scooter, hold down the brake and press the GO button. Then hold your device near the reader.

Share your scooter key

You can share up to five keys per scooter via AirDrop, or from messaging apps such as iMessage, Mail, WhatsApp, and more.

1. On your iPhone, open the Wallet app. Then tap your scooter key.

2. Tap the Share button.

3. Choose how you want to share your key.

4. Set permissions for the shared key, and choose whether to require an activation code for extra security.

5. Tap Continue, and authenticate with Face ID, Touch ID, or a passcode.

6. If you opted to require an activation code, it appears after you share the key. Your recipient needs the activation code to add the key to their device. Tap Share to send the code to your recipient or, for maximum security, share it in person or over the phone.

To stop sharing your scooter key, open the Wallet app and tap your scooter key. Tap the People button, choose the recipient who you want to stop sharing with, then tap Stop Sharing.

If your device needs to be charged

Depending on the model of your iPhone, you might be able to use your scooter key even after your battery runs out.

If you lose your device

• If your device is lost or stolen, you can mark your device as lost so that no one else can use it. Marking a device as lost automatically suspends your scooter key and all cards and passes in the Wallet app.

• Shared keys are not suspended when you mark your device as lost.

• If you find your device, you can turn off lost mode.