Contact a third-party vendor

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer.

Find the vendor's contact information

To find contact information for a product's vendor or developer, visit their website or search the web for their name or the name of their product.

If you're not sure who made the product:

• If it's an app you can find on the App Store, the App Store will show who made it and where to get support.

• You can also open the app and look in its menus and settings for contact information.

• If the app is installed on your Mac, you can select it in the Finder, then press Command-I to open an Info window that might also show who made it.

• If it's an accessory or other device, you can contact the place of purchase for help identifying who made it.

Find more third-party products

• Find apps using the App Store app, which is available on Mac, iPhone, iPad, iPod touch, and Apple TV.

• Find accessories and other devices on Apple's website, or visit an Apple Store or Apple Authorized Reseller.

• Find Microsoft products on Microsoft's website and the App Store.