If your Mac is lost or stolen

If you set up Find My Mac before your Mac went missing, you can use Find My to help locate and protect it. If not, you can still take steps to help protect your information.

If you set up Find My for your missing Mac

  1. On another Apple device, open the Find My app. Or on the web, sign in to icloud.com/find.

  2. Select the Devices tab or click All Devices.

  3. Select your Mac to view its approximate location on a map. If your Mac isn't listed, learn how you can still protect your account.

  4. If your Mac is nearby, tap or click Play Sound to help you or someone nearby find it.

    An iPhone with Find My open to the location of a MacBook Air. Play Sound is selected. The button is purple and says “Playing…”.
  5. To help prevent unauthorized access, tap Lost Mode in the Find My app, or select Lost Mac on iCloud.com.* If you’re locking a Mac with Apple silicon, it’s locked with your Apple Account password. On an Intel-based Mac without a T2 security chip, you can remotely lock your Mac with a passcode instead.

  6. Report your lost or stolen Mac to local law enforcement. Law enforcement might request the serial number of your Mac. Find your device serial number.

  7. If you don't think you can recover your missing Mac, you can erase it remotely.* This deletes all of your data from your Mac and prevents anyone else from accessing that information. After you erase your Mac, you won't be able to find it using Find My.

    An iPhone showing the Erase Mac screen for a MacBook Air. It shows an image of that Mac model, the name of the Mac, and the Apple ID associated with it.
  8. Remove your lost or stolen Mac from your list of trusted devices.

* To lock or erase your Mac, the Mac must be powered on and connected to the internet. If the Mac doesn't have an internet connection, you may still be able to see its location in the Find My app.

If you can't find your Mac or didn't set up Find My

Find My Mac is the only Apple service that can help track or locate a lost Mac. If you didn’t set up Find My Mac before your Mac was lost, or you can’t locate it, you can still help protect your data:

  1. Change your Apple Account password to prevent anyone from accessing your iCloud data or using other services (such as iMessage) from your Mac.

  2. Change your passwords for other accounts you use with your Mac, including email, banking, and social media sites like Facebook or Twitter.

  3. Report your lost or stolen Mac to local law enforcement. They might request the serial number of your computer. You can find this information on the original box or receipt you received when you purchased your Mac.

If you can't unlock your Mac

  • Sign in to icloud.com/find, then select your Mac from the Devices menu. Select Unlock and follow the steps to verify your identity.

  • Enter the passcode that you created when you locked it with Find My on an Intel-based Mac without a T2 security chip.

  • Take your Mac to an Apple Authorized Service Provider along with your proof of purchase.

You can look up your passcode for a limited time.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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