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iPod Support - Service Answer Center
Aug 15, 2014Find answers to all your questions about service options, warranty, pricing, and other processes in your country.http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Learn how to reset your iPod
Jun 30, 2015Resetting your iPod shouldn't affect these: Your music and other files Most settingsThe date and time—unless your iPod lost power and reset when you plugged it into powerYour Bookmarks, On-The-Go Playlists, Shuffle, and Backlight timerhttps://support.apple.com/en-hk/HT204307
Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Feb 1, 2016Open iTunes on your Mac or PC.Connect your iPhone, iPad, or iPod to your computer with the cable that came with your device.If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.Select your iPhone, iPad, or iPod when it appears in iTunes.In the Summary panel, click Restore [device].Click Restore again to confirm. Then iTunes erases your device and installs the latest iOS or iPod software.After your device restores to factory settings, it restarts. Now you can set it up as new.https://support.apple.com/en-hk/HT201252
iPod Displays a Red "X" Icon
Feb 4, 2015
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
iPod won't turn on
Jan 18, 2016Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.To turn the hold switch off, slide it until you no longer see the orange patch.Press any button to turn on iPod.https://support.apple.com/en-hk/HT204688
If iTunes doesn't recognize your iPhone, iPad, or iPod
Feb 1, 2016Hold down the Option key, click the Apple menu, and choose System Information or System Report.Select USB from the list on the left. If you see your iPhone, iPad, or iPod under USB Device Tree, uninstall third-party security software. If not, contact Apple Support.https://support.apple.com/en-hk/HT204095
Putting iPod into Disk Mode
Feb 4, 2015
Before placing the iPod into Disk Mode, verify that it has a charge.
Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds.
When the Apple logo appears, press and hold the Volume Down and Volume Up buttons simultaneously until the device enters Disk Mode.
Charge your iPod battery
Dec 9, 2015There are two ways you can charge your iPod battery:Plug your iPod into your computer's USB port. Make sure your computer is turned on and not in sleep or standby mode.If you have an Apple USB Power Adapter, you can connect your iPod to the power adapter with the USB cable or dock and then plug it into a power outlet. Have an iPod touch? Learn how to charge the battery in your iPod touch.https://support.apple.com/en-hk/HT201545
If your iPod gets stuck on the Apple logo or it doesn't turn on
Feb 1, 2016If you have these issues with your iPod, follow these steps:Connect your iPod to your computer with a USB cable.Put your iPod into Disk Mode. Press and hold the Volume Up and Volume Down buttons at the same time until you see a message that says Do not disconnect. Learn more about Disk Mode.Find your device in iTunes. If you're able to find your device in iTunes, you might need to restore it in order to get it to turn on properly.If you see a message that says the volume can't be mounted and asks if you want to initialize the disk, choose to initialize the iPod disk.If you can't put your iPod into Disk Mode after following these steps, it might need to be repaired. Contact Apple Support for more help.https://support.apple.com/en-hk/HT203169
iPod mini and iPod mini (Second Generation) - Technical Specifications
Dec 21, 2012 iPod mini and iPod mini (Second Generation) - Technical Specifications iPod mini Configurations 4GB (First Generation) 4GB (Second Generation) 6GB (Second Generation) Order no. M9160LL/A (silver) M9437LL/A (gold) M9436LL/A (blue) M9435LL/A (pink) M9434LL/A (green) M9800 (silver) M9802 (blue) M9804 (pink) M9806 (green) M9801 (silver) M9803 (blue) M9805 (pink) M9807 (green) Storage 4GB(1) 6GB(1) Battery life Up to 8 hours(4) Up to 18 hours(4) Skip protection Up to 25 minutes Display 1.67-inch (diagonal) grayscale LCD with LED backlight Ports Dock connector, remote connector, stereo minijack Connectivity FireWire 400 and USB 2.0(3)through dock connector USB 2.0 and FireWire 400 (optional cable) through dock connector Charge time 3 hours (1-hour fast charge to 80% capacity) About 4 hours (2-hour fast charge to 80% capacity) Audio support AAC (16 to 320 Kbps), MP3 (32 to 320 Kbps), MP3 VBR, Audible, AIFF and WAV AAC (16 to 320 Kbps), MP3 (32 to 320 Kbps), MP3 VBR, Audible, AIFF, Apple Lossless and WAV Size 3.6 x 2.0 x .54 inches (9.1 x 5.1 x 1.3 cm) Weight 3.6 ounces Included software iTunes for Mac, iTunes for Windows(5) Included accessories Earbud headphones, belt clip, AC adapter, FireWire cable, USB 2.0 cable Earbud headphones, Dock Connector to USB 2.0 cable, iPod mini Belt Clip Optional accessories Remote model: M9128G/A Dock: iPod mini Dock (M9467G/A) iPod Stereo Connection Kit with Monster Cable: compatible Dock with M9339 and M9339 iPod Power Adapter (FireWire) (M8636G/C) iPod USB Power Adapter (M9837LL/A) FireWire Cable Kit (4-pin to 6-pin) (M8706G/A) iPod Dock Connector to FireWire Cable (M9127G/A) iPod Dock Connector to USB 2.0 Cable (M9569G/A): included Apple World Traveler Adapter Kit (requires iPod Power Adapter or iPod USB Power Adapter) iPod Lanyard (M9568G/A) iPod mini Armbands (multiple colors) Mac requirements Macintosh computer with FireWire port; Mac OS X v10.1.5 or later (Mac OS X 10.3 or later recommended) Mac OS X 10.2.8 or Mac OS X 10.3.4 or later (Mac OS X 10.3.4 or later recommmended); USB 2.0 requires Mac OS X v10.3.4 or later; Macintosh with built-in FireWire port or built-in USB 2.0 port. Windows requirements PC with FireWire or USB 2.0 port, or FireWire or USB 2.0 card; Windows 2000 with Service Pack 4 or Windows XP Home or Professional PC with FireWire or USB 2.0 port, or FireWire or USB 2.0 card; Windows 2000 (Service Pack 4 or later) or Windows XP Home or Professional (Service Pack 2 or later) Documentation and support Electronic documentation, getting started guide and one-year limited warranty Limited warranty and service Your iPod comes with single incident telephone support for the first 90 days and a one-year limited warranty. Purchase the AppleCare Protection Plan for iPod to extend your service and support to two full years. Only the AppleCare Protection Plan provides you with direct telephone support from Apple technical experts and the assurance that repairs will be handled by Apple-certified technicians using genuine Apple parts. For more information, visit Apple support or call 800-823-2775. Options & Accessories iPod mini Dock M9467G/A FireWire Cable M9127G/A Remote & Earbud Headphones M9128G/A In-Ear Headphones M9394G/A Carrying Case with Belt Clip M9129G/A iPod mini Armband M9445G/A iPod Stereo Connection Kit M9339LL/A World Travel Adapter Kit M8794LG/A AppleCare Protection Plan M9404LL/A iPod mini 4GB (First Generation) Technical Specifications Capacity 4GB hard disk drive(1) Holds 1,000 songs in 128-Kbps AAC format(2) Stores data via FireWire or USB 2.0(3) hard drive Customizable settings Customize main menu Create On-The-Go playlists Rate songs Shuffle songs or albums Repeat one or all Sound Check on or off 20 Equalizer settings Backlight timer Display contrast Alarms on, off or silent Sleep timer Date and time Display time in menu bar Contacts sort and display by first or last names Clicker on or off Languages: English, French, German, Japanese, Spanish, Italian, Dutch, Danish, Norwegian, Finnish, Swedish, Korean, Simplified Chinese, Traditional Chinese Display (4GB model) 1.67 inch (diagonal) liquid crystal display with blue-white LED backlight 138-by-110-pixel resolution, 0.22-mm dot pitch Support for display of multiple languages and characters simultaneously Size and weight (4GB model) Height: 3.6 in Width: 2.0 in Depth: 0.5 in Weight: 3.6 oz (104 g) Audio Up to 25 minutes of skip protection Frequency response: 20 Hz to 20,000 Hz Audio formats supported: AAC (16 to 320 Kbps), MP3 (32 to 320 Kbps), MP3 VBR, Audible, AIFF (Mac only) and WAV Upgradable firmware enables support for future audio formats Headphones Earbud-style headphones with 18-mm drivers using Neodymium transducer magnets Frequency response: 20Hz to 20,000Hz Impedance: 32 ohms Input and output Dock connector 3.5-mm stereo headphone jack Wired remote connector Environmental requirements Operating temperature: 32° to 95° F (0° to 35° C) Non operating temperature: -4° to 113° F (-20° to 45° C) Relative humidity: 5% to 95% noncondensing Maximum operating altitude: 10,000 feet (3000 m) Power and battery Built-in rechargeable lithium ion battery Playtime: 8 hours when fully charged Standby time: 1 month when fully charged Charging via FireWire to computer system or power adapter Fast-charge time: 1 hour (charges up to 80% of battery capacity) Full-charge time: 3 hours Charging via USB 2.0 to computer system or power adapter (iPod mini only) Fast-charge time: 1 hour (charges up to 80% of battery capacity) Full-charge time: 3 hours Power adapter 6-pin FireWire connector AC input: 100V to 240V at 0.4 amp maximum Frequency: 50Hz to 60Hz DC output: 12V at 1 amp maximum iPod mini 4GB and 6GB (Second Generation) Technical Specifications Capacity 4 GB or 6 GB hard disk drive(1) Holds up to 1000 (4 GB) or up to 1500 (6 GB) songs in 128-Kbps AAC format(2) Stores data via FireWire or USB 2.0(3)hard drive Size and weight Height: 3.6 in Width: 2.0 in Depth: 0.54 in Weight: 3.6 oz (158 g) Display 1.67-inch (diagonal) liquid crystal display with blue-white LED backlight 138-by-110-pixel resolution, 0.22-mm dot pitch Support for display of multiple languages and characters simultaneously Audio Up to 25 minutes of skip protection Frequency response: 20Hz to 20,000Hz Audio formats supported: AAC (16 to 320 Kbps), MP3 (32 to 320 Kbps), MP3 VBR, Audible, AIFF, Apple Lossless and WAV Upgradable firmware enables support for future audio formats Customizable settings (iPodhttps://support.apple.com/kb/SP88?viewlocale=en_HK&locale=en_HK
Identify your iPod model
Feb 11, 2016iPod touchiPod nanoiPod shuffleiPod miniiPodhttps://support.apple.com/en-hk/HT204217
iPod mini - Quick Reference
Feb 5, 2009 iPod mini Quick Reference Cover Page 1 Thursday, December 11, 2003 9:56 AM Using iPod mini Controls Use the iPod mini Click Wheel and Select button (in the center) to navigate through onscreen menus, play songs, change settings, and view information. Move your thumb lightly around the Click Wheel to scroll to a menu item. Press the Select button to select the item. Press Menu on the Click Wheel to go back to the previous menu. Hold switch Menu button Previous/Rewind button Clickhttps://manuals.info.apple.com/en_US/iPodminiQuickReference.pdf
iPod mini - Tutorial
Feb 5, 2009 iPod mini Tutorial Includes lessons on transferring music to iPod mini, playing music, and storing files on iPod mini 019-0189.book Page 1 Thursday, April 29, 2004 3:24 PM Apple Computer, Inc. © 2004 Apple Computer, Inc. All rights reserved. Apple, the Apple logo, Apple Store, FireWire, iPod, iTunes, Mac, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. The FireWire logo is a trademark of Apple Computer, Inchttps://manuals.info.apple.com/en_US/0190189_iPodmini_Tutorial.pdf
iPod mini - User Guide
Feb 12, 2009 iPod mini User’s Guide LL2596_border.book Page 1 Monday, April 26, 2004 4:09 PM LL2596_border.book Page 2 Monday, April 26, 2004 4:09 PM Contents 5 Quick Start 7 What You Need to Get Started 10 Setting Up iPod mini to Play Music 16 Using iPod mini 16 Using iPod mini Controls 22 Connecting and Disconnecting iPod mini 24 Organizing and Transferring Your Music 31 Adjusting iPod mini Settings 34 Using the Extra Features of Your iPod mini 39 iPodhttps://manuals.info.apple.com/en_US/0190191_iPodmini_UG.pdf
iPod mini (2nd generation) - User Guide
Feb 12, 2009 iPod mini User’s Guide Contents 3 Quick Start 5 What You Need to Get Started 8 Four Steps to Playing Music on iPod mini 12 Using iPod mini 12 Using iPod mini Controls 18 Connecting and Disconnecting iPod mini 22 Organizing and Transferring Your Music 32 Adjusting iPod mini Settings 36 Using the Extra Features of Your iPod mini 42 Charging the iPod mini Battery 45 iPod mini Accessories 49 Tips and Troubleshooting 56 Learning More, Servicehttps://manuals.info.apple.com/en_US/iPod_mini_2nd_Gen_UserGuide.pdf
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