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iTunes Store: Can't download or play a podcast

Symptoms

Follow these steps if you can't download or play a podcast.

Resolution

I can't download a podcast

If a podcast doesn't download when you click the Subscribe Free or FREE button in the iTunes Store, the server that hosts that podcast may be busy or unavailable. Wait a few minutes or hours before trying to download it again.

If you have podcast subscriptions and are trying to download the latest episodes, follow these steps:

  1. Open the latest version of iTunes.
  2. Choose Podcasts from the Library pop-up menu in the upper left.
  3. Click the Refresh button to the right of the Library pop-up menu.

I can't play a podcast

If you can't play a podcast, try deleting the podcast and subscribing to it again:

  1. Choose Podcasts from the Library pop-up menu.
  2. Select the episode that won't play.
  3. Press the Delete key to delete the podcast.
  4. Select the title of the podcast series.
  5. Click Settings to the right of the podcast.
  6. Deselect Subscribed to unsubscribe and click Done.
  7. Click Settings to the right of the podcast.
  8. Select Subscribed and click Done.  
  9. Click the Download () button for the episode you deleted.

If you still can't play the podcast, follow these steps:

  1. Go to the podcast's page in the iTunes Store.
  2. Click Report a Concern in the Links section to let the iTunes team know about the issue.
  3. Choose "is not able to be played" from the Choose Reason menu.

 

Last Modified: Mar 4, 2014
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  • Last Modified: Mar 4, 2014
  • Article: TS2313
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