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Archived - iPod for Windows installer stuck at Waiting for iPod message

This article has been archived and is no longer updated by Apple.
If the iPod for Windows Installer gets stuck at the "Waiting for iPod" message, you will have to close that window and use the iPod Updater to restore your iPod.

  1. Click the X button in the upper right corner of the window to close it.
  2. Proceed with the rest of the installation.
  3. You will see an error message with the number 1628, which indicates that the installation did not complete. Click OK.
  4. Unless you have an iPod shuffle, you will need to restore your iPod using the iPod Updater before you can use it with Windows. The iPod shuffle does not need to be restored to work with Windows.

Last Modified: Feb 18, 2012
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  • Last Modified: Feb 18, 2012
  • Article: TA38182
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