iSync: Syncing Sony Ericsson K700i and Z1010 contacts that use double-byte characters in Mac OS X 10.5

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Issue or symptom

You may notice that when synchronizing contacts with a Sony Ericsson K700i or Z1010 phone in Mac OS X 10.5, vCards which contain long entries with double-byte characters may not sync, or an alert message may appear. Double-byte characters are used in languages such as Japanese, Chinese, and Korean.

In some cases, these entries may be truncated in Address Book.


To avoid this issue with these phones, try reducing the number of characters used in contacts which contain double-byte characters.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Feb 20, 2012