Mac OS X 10.4: Print button not responding
This can happen if a Xerox software plugin is installed, even if you don't have a Xerox hardware product connected.
If you have multiple printers listed in the printer list, the issue may only affect some of the printers.
If this happens, try these steps:
- Click Cancel to dismiss the Print dialog.
- From the Finder's Go menu, choose Go to Folder.
- Go to this folder: /Library/Printers/PPD Plugins/
- Remove the file "XeroxAccounting.plugin".
- Try to print again.
Note: If you use a Xerox printer and have noticed that "Accounting" is missing from the Print dialog's pop-up menu after completing the steps above, install the latest drivers for your printer available from Xerox's web site to get the latest version of XeroxAccounting.plugin.
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