iSync 1.5: No iSync transfer option in Bluetooth Setup Assistant

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Sony Ericsson P800 and P900 phones work with iSync 1.5 via Bluetooth, but Bluetooth Setup Assistant might not offer an iSync transfer option for them when setting up devices. This can happen if the phone's firmware has been updated.

If a phone is supported by iSync, the Bluetooth Setup Assistant option to "Set up iSync to transfer contacts and events" is normally one of the available options. However, when adding a Sony Ericsson P800 or P900 series phone using the Bluetooth Setup Assistant, the option to "Set up iSync to transfer contacts and events" may not be available.

Why does this happen?

Some firmware updates to these phones change the identification information the phone sends to the computer during the pairing process. Because the Bluetooth Setup Assistant does not recognize the later ID of the phone, it does not offer this iSync option.

Important: This issue only affects the Bluetooth Setup Assistant and does not affect the ability to use the phone with iSync.

What can I do?

You can use these steps as a workaround:

  1. Continue with the Bluetooth Setup Assistant even if the option doesn't appear.
  2. Once the Bluetooth Setup is complete, open iSync.
  3. From the Devices menu, choose Add Device.
  4. Double-click the name of the phone to add it to iSync.


Published Date: Oct 7, 2016