Mac OS X 10.3, 10.4 and later: Fonts in Mac OS 9 System Folder aren‘t available to Mac OS X applications

This article has been archived and is no longer updated by Apple.

Fonts that are in your Mac OS 9 System Folder may not be available to Mac OS X Panther and Tiger applications until you select the System Folder in Classic preferences or start Classic.


  • Fonts are unexpectedly substituted in a Mac OS X application.
  • Fonts you expect to be available to a Mac OS X application are not.

This can happen when your Mac OS 9 System Folder is on a different volume than Mac OS X, if there are multiple Mac OS 9 System Folders present, or if the font is a bitmap font or font suitcase that contains only bitmap fonts (please note that bitmap fonts are not available in Mac OS X).


Either start Classic before using the Mac OS X application, or follow these steps once:

  1. Quit any open Mac OS X application that needs the font or fonts.
  2. From the Apple menu, choose System Preferences.
  3. In the resulting dialog, click Classic.
  4. Click the Start/Stop button.
  5. Select your System Folder in the list of available folders, even if it is the only choice.
  6. From the System Preferences menu, choose Quit.
  7. Reopen a Mac OS X application. Your fonts should be available (except for bitmap fonts).
Published Date: Oct 11, 2016