Safari: A Website Does Not Work as Expected

Sometimes certain features on a website may not work as expected. This document explains what to do when that happens.
This article has been archived and is no longer updated by Apple.

A particular website, or one of its features, does not work as expected.


When a particular website does not work as expected, the issue may be caused either by the site itself or by the software on your computer. Sometimes you can resolve the issue by updating your software, or by performing other troubleshooting.

You cannot identify the cause of the issue in all cases, so it may help engineers identify the issue If you send feedback to Apple and the affected website. To send feedback to Apple, choose Safari > Report Bugs to Apple.

For troubleshooting that you can perform yourself, see technical document 107657, "Safari: Safari Unexpectedly Quits". Even if Safari does not actually quit, the steps you can use to troubleshoot unexpected website behavior are the same in either case.
Published Date: Feb 19, 2012

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