Mac OS X 10.2: Difficulty Using Hewlett Packard Printers

Hewlett Packard has released updated (2.0 or later) printer drivers that resolve certain issues you may encounter when using the versions 1.4.1 HP drivers that were included with Mac OS X 10.2 (build 6C115).
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Various issues when using an HP printer.

Note: Users of the 1220c series should see technical document 107208, "Mac OS X 10.2: Cannot Print After Installing Deskjet 2.0 Drivers".


Download and install the latest drivers for Mac OS X from the Hewlett Packard Web site (

HP 2.0 or later drivers address these issues:
  • faster printing from all modes (benefits primarily Mac OS X 10.2)
  • more stable printer communication
  • ability to save more than 1 preset (Mac OS X 10.2 only)
  • digital photography options (applicable printers only)
  • 2400 by 1200 and 4800 by 1200-enhanced printing (applicable printers only)

Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
Published Date: Oct 10, 2016