Mac OS X 10.2: Applications are missing after upgrade installation

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Certain applications may be removed and not reinstalled if the Additional Applications package is deselected during a custom installation of Mac OS X 10.2. Adobe Acrobat Reader may appear as a folder and may not open.


  • Certain additional applications, such as iTunes, iPhoto, or iMovie, are removed during installation.
  • Adobe Acrobat Reader appears as a folder and will not open.


Do not deselect Additional Applications when installing Mac OS X 10.2. To reinstall missing software, either download and install the software (if applicable) or reinstall using the Mac OS X 10.2 Install CDs.

Note: Before reinstalling Adobe Acrobat Reader, delete the existing (unusable) Acrobat Reader folder.

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Oct 10, 2016