Mac OS X 10.6: If an error message appears while you burn a CD or DVD
If you see an error message with “Unknown Error” and an error code, try the following solutions before you try to burn another CD or DVD.
To avoid problems when burning a CD or DVD:
-
Make sure the disc is clean. Wipe the shiny surface with a soft, damp cloth, working from center to edge.
-
Do not move, bump, or shake the computer while the disc is being burned.
-
Use blank discs that are rated for the burn speed of your drive, or consider using a different brand of disc.
-
Specify a burn speed that is lower than the maximum speed rating for your optical drive.
-
Quit all open applications you’re not using.
-
Restart your computer and try burning the disc again.
-
If your startup disk is nearly full, try to free up space on it. The amount of free space on the startup disk needs to be greater than the amount of data you’re burning. Erase unnecessary files. Back up files you don’t use often, and then remove them.
-
Repair your startup disk with Disk Utility, in the Utilities folder in the Applications folder.