OS X Lion: Reset the printing system

This article has been archived and is no longer updated by Apple.
Reset the printing system

If you can’t print to your printer and you’ve tried all other solutions, reset the printing system. This process deletes all printers from your list of printers, deletes information about all completed print jobs, and deletes all printer presets.

  1. First, try all other troubleshooting techniques.

    If a document doesn’t print

  2. Choose Apple menu > System Preferences and click Print & Scan.
  3. Hold down the Control key as you click in the list at the left, and choose “Reset printing system” from the menu that appears.
  4. Add the printers you use.

    Set up a printer

Last Modified: Oct 30, 2013

Additional Product Support Information