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iCloud: Locate your device

  • Find My iPhone is set up on the device you want to locate.

  • The iOS device is online, or the Mac is online (awake and in range of a Wi-Fi network).

  1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).

    If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.

    If you don’t see Find My iPhone on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.

  2. Click All Devices. In the list, the dot next to the device indicates its status:

    • A green dot means it’s online. If the device can be located, you’ll also see the time it was last located.

    • A gray dot means it’s offline. If the device was recently online, you’ll also see the time it was last located. If the device has been offline for over 24 hours, you’ll see “Offline.”

  3. Select the device you want to locate.

    If you have Family Sharing set up, your family members’ devices appear below their names.

    • If the device is online and can be located, its approximate location is shown on the map.

      Device located on Find My iPhone map
    • If Find My iPhone can’t locate the device, the last known location is displayed for up to 24 hours. Select “Notify me when found” to get an email when it comes online.

  4. Do any of the following:

    • Move the map: Drag it.

    • Zoom in: Click the Zoom In button .

    • Zoom out: Click the Zoom Out button .

    • Update the location: Click the green dot on the map, then click Refresh .

    • Change the map view: Tap the current view in bottom-right corner, then tap the view you want.

Note: Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.
Last Modified: Feb 5, 2015
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