iCloud: Locate your device

Locate your device

Find the approximate location of your iOS devices and Mac computers. You can locate your device if:

  • Find My iPhone is set up on the device you want to locate.

  • The iOS device or Mac is online—awake and in range of a Wi-Fi network.

If you have Family Sharing set up, you can also locate a family member’s device. For more information, see the Apple Support article Family Sharing and location.

  1. Go to Find My iPhone on iCloud.com.

    If you only see Pages, Numbers, Keynote, and Settings on iCloud.com, your account just has access to iCloud web-only features. To gain access to other iCloud features, set up iCloud on your iOS device or Mac.

  2. Click All Devices. In the list, the dot next to the device indicates its status:

    • A green dot means it’s online. If the device can be located, you also see the time it was last located.

    • A gray dot means it’s offline. If the device was recently online, you also see the time it was last located. If the device has been offline for over 24 hours, you see “Offline.”

  3. Select the device you want to locate.

    • If the device is online and can be located, its approximate location is shown on the map.

      Device located on Find My iPhone map
    • If Find My iPhone can’t locate the device, the last known location is displayed for up to 24 hours. Select “Notify me when found” to get an email when it comes online.

  4. Do any of the following:

    • Update the location: Click the green dot on the map, then click Refresh .

    • Move the map: Drag it.

    • Zoom in: Click the Zoom In button .

    • Zoom out: Click the Zoom Out button .

    • Change the map view: Click the current view, such as Standard, in the bottom-right corner, then click the view you want.

Note:   Maps and location information depend on data collection services provided by third parties. These services are subject to change and may not be available in all geographic areas, resulting in inaccurate or incomplete maps or location information.
Last Modified: Mar 25, 2016
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