OS X Yosemite: Reset a login password

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Reset a login password

Sometimes a user’s login password needs to be reset—for example, when the user has forgotten the login password and can’t use a password hint to remember it.

When a user’s login password is reset, a new default keychain is created to store the user’s passwords. For more information about keychain passwords, see About your keychain password.

Reset your login password using your Apple ID

If you associated your user account with your Apple ID, you can use your Apple ID to reset your login password.

  1. FileVault must be off to use your Apple ID to reset your login password.

    (If FileVault is turned off, skip to step 4.)

    Choose Apple menu > System Preferences, click Security & Privacy, then click FileVault.

  2. Click the lock icon to unlock it, then enter an administrator name and password.

  3. Click Turn Off FileVault.

  4. Choose Apple menu > System Preferences, then click Users & Groups.

  5. Log in to your account. In the login window, click the question mark in the password field, then click the arrow in the dialog that appears.

  6. Enter an Apple ID and password, then click Reset Password.

Reset the password of specific users

An administrator can reset the passwords of other users.

  1. Choose Apple menu > System Preferences, then click Users & Groups.

  2. Click the lock icon to unlock it, then enter an administrator name and password.

  3. Select a user, then click Reset Password.

  4. If your Mac is a server, use the Server app to reset server users’ passwords.

    For instructions, see Server Help.

Published Date: Sep 14, 2017
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