Messages (Mavericks): Network Status pane of Connection Doctor

This article has been archived and is no longer updated by Apple.
Network Status pane of Connection Doctor

The Network Status pane of the Connection Doctor window displays information about your bandwidth setting and network router type, which affects establishing and maintaining connections during video and audio chats, and screen sharing.

Information Description

Bandwidth limitation

Indicates whether the bandwidth (data transfer rate) has been limited to a particular speed in Messages Audio/Video preferences. If the indicator is green, no limit has been set. If the indicator is yellow, click Settings to view and optionally change the limit setting in Audio/Video preferences, using the “Bandwidth limit” pop-up menu.

Router type

Identifies the kind of network address translation (NAT) router your computer uses to communicate with other devices over the Internet. If the router type you see in the Network Status pane is Full Cone, your network setup is compatible with audio and video chatting. If the router is some other type, your network setup may be causing connection difficulties.

Last Modified: Oct 20, 2015
Helpful?
14% of people found this helpful.

Additional Product Support Information