iTunes 10 for Windows: Enable iTunes in the Windows Firewall

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Enable iTunes in the Windows Firewall

When the firewall in Windows is enabled, it may prevent iTunes from accessing the Internet unless iTunes is listed as an exception.

To make sure that your Windows 7 or Vista firewall isn’t blocking iTunes:

  1. Click Start, and click Control Panel.

  2. Click System and Security, and click Windows Firewall.

  3. Click “Advanced settings.”

  4. Click Inbound Rules (below “View and create firewall rules”).

  5. Click New Rule (on the right side of the window).

  6. In the window that appears, choose Program, and click Next.

  7. Choose “This program path,” and click Browse.

  8. Navigate to Program Files > iTunes, and click Open.

  9. Select iTunes, click Open, and click Next.

  10. Select when the rule applies, and click Next.

  11. Type a name for the rule, and click Finish.

To make sure that your Windows XP firewall isn’t blocking iTunes:

  1. Click Start, and click Control Panel.

  2. Double-click Internet Connections.

  3. Right-click the network interface you use for Internet access and choose Properties.

  4. In the Properties window, click the Advanced tab.

  5. In the Windows Firewall section, click the Settings button.

  6. In the Windows Firewall window, make sure that “Don’t allow exceptions” isn’t selected, and then click the Exceptions tab.

  7. Make sure that iTunes is checked under “Programs and Services” and click OK. If iTunes isn’t listed under Programs and Services, click Add Program. If iTunes isn’t listed in the Programs list, click Browse, navigate to the iTunes program (often at C:\Program Files\iTunes\iTunes), select it and click Open. Note that iTunes may also appear as “iTunes.exe.”

  8. Click OK in the “Add a Program,” Windows Firewall, and Properties windows.

If you are still having difficulty, visit the iTunes Support website.

Published Date: Mar 25, 2014