OS X Mavericks: Reset a login password

This article has been archived and is no longer updated by Apple.

Sometimes a user’s login password needs to be reset—for example, when the user has forgotten the login password and can’t use a password hint to remember it.

When a user’s login password is reset, a new default keychain is created to store the user’s passwords. For more information about keychain passwords, see:

About your keychain password

Reset your login password using your Apple ID

You can use your Apple ID to reset your login password only if “Allow user to reset password using Apple ID” is selected in Users & Groups preferences.

  1. If FileVault is turned on, open Security & Privacy preferences and turn it off. FileVault must be off to use your Apple ID to reset your login password.
  2. Log in to your account. In the login window, click the question mark in the password field, then click the arrow in the dialog that appears.
  3. Enter an Apple ID and password, then click Reset Password.

Reset your login password when FileVault is turned on

If FileVault is turned on, use the FileVault recovery key to reset your login password.

For more information, see:

If you forget your login password and FileVault is on

Reset the password of specific users

An administrator can reset the passwords of other users by using one of these techniques.

  • Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
  • If your Mac is a server, use the Server app to reset server users’ passwords.

    For instructions, see Server Help.

Published Date: Sep 11, 2017
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