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iCloud: Storage upgrades and downgrades

Learn about the iCloud storage upgrades available to you, how to upgrade or downgrade your storage, and how to view or change your payment information.

When you sign up for iCloud, you automatically get 5 GB of free storage for Backup, Documents, and Mail. Your purchased music, movies, apps, books, TV shows, and photo streams don’t count against that free storage. If you need more storage space, you can:

Upgrade your iCloud plan

You can purchase a higher-tier storage plan to replace your previous plan (for example, a 20 GB plan to replace a 10 GB plan). Your existing storage plan will be canceled, and you'll be charged the prorated cost for the upgrade (the cost of the higher-tier plan minus the prorated cost of the previous plan). The new storage plan is then applied to your account and the annual payment date updated to reflect the purchase date for the new plan. You'll be notified by email each year about 30 days before the annual payment for your storage plan is due. Your storage upgrade is billed every year unless you cancel by downgrading your storage plan.

iOS 5 or later

  1. Go to Settings > iCloud > Storage & Backup.
  2. Tap "Buy More Storage" or "Change Storage Plan."
  3. Choose an upgrade, then tap Buy and enter your Apple ID password.

OS X

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Choose an upgrade, then click Next and enter your Apple ID password.

Windows

  1. Open the iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Manage.
  3. Click Change Storage Plan.
  4. Choose an upgrade, then click Next.
  5. Enter your Apple ID password, then click Buy.

Downgrade your iCloud plan

You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.

iOS 5 or later

  1. Go to Settings > iCloud > Storage & Backup.
  2. Tap Change Storage Plan.
  3. Tap Downgrade Options and enter your Apple ID password.
  4. Choose a different plan to use when your current storage plan expires.
  5. Tap Done.

OS X

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click Change Storage Plan in the upper-right corner.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

Windows

  1. Open the iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Manage.
  3. Click Change Storage Plan.
  4. Click Downgrade Options.
  5. Enter your Apple ID password, then click Manage.
  6. Choose a different plan to use when your current storage plan expires.
  7. Click Done.

View or change your iCloud account information

You can view or change your account information, such as your credit card number, billing address, and more:

iOS 5 or later

  1. Go to Settings > iCloud > Account > Payment Information.
  2. Enter the Apple ID password for your account, then follow the instructions.

OS X

  1. Choose Apple () menu > System Preferences, then click iCloud.
  2. Click Manage in the lower-right corner.
  3. Click View Account in the lower-left corner.
  4. Enter the Apple ID password for your account, click View Account, then follow the instructions.

Windows

  1. Open the iCloud Control Panel:
    • In Windows 8.1, go to the Start screen, click the down arrow Down arrow in the lower-left corner, then click the iCloud app.
    • In Windows 8, go to the Start screen and click the iCloud tile.
    • In Windows 7 and Vista, choose Start > All Programs > iCloud > iCloud.
  2. Click Manage.
  3. Click View Account.
  4. Enter the Apple ID password for your account, click View Account, then follow the instructions.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Feb 16, 2014
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  • Last Modified: Feb 16, 2014
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