Apple Store 4+

Only buy through the store.. buying online means they let some Uber driver pick it up, and you may or may not receive the package. If you set a delivery window, and make sure you’re home to receive it, that teenage kid with your expensive order may never show with the items. Never again.. The most advanced company still finds ways to penny pinch and ruin their customers experience before even getting the product.

Edit: Apparently Uber drivers stealing packages is common now, and according to some stories, Apple may or may not believe you and reimburse you. Always pick up in the store!

Unprofessional Apple staff and DO NOT deposit your Apple gift card balance into your Apple account.

I was told I could use my Apple account balance to pay for my iPhone repair, but when it was done the second day, I was told I couldn't pay from my Apple account balance. However, I could have paid for the repair if I hadn't deposited my Apple gift card balance into my account. And eventually, I paid by my own credit card and left the Apple account balance unused.

In short, once you deposit your gift card into your Apple account balance, it will have very limited usage. You can't use it combined with installment, can't use it for repair. That's just from what I know. Come on, it is already 2022, how can Apple hasn't fixed it? How can staff's answers be so confusing?

I've been an Apple enthusiast for years, but I can't help feeling that lately, the company is becoming increasingly inconsiderate of their customers' needs. Their decision to make the Apple Pencil 2 compatible with every iPad except the newest 10th generation feels like a significant letdown and, in my opinion, one of their biggest downfalls.

Apple has built its reputation on providing a seamless and integrated ecosystem, and their commitment to that was one of the reasons I chose their products. However, the fact that the Apple Pencil 2, which is a key accessory for many, doesn't work with their latest iPad model is nothing short of frustrating.

It leaves me wondering if Apple is more focused on driving sales and forcing customers to upgrade rather than catering to the needs and preferences of their loyal users. This is not the Apple I once admired, and it's disheartening to see such a glaring oversight.

I hope that Apple reevaluates their approach and listens to the concerns of their customers. After all, it's the customers who have helped Apple reach the pinnacle of success, and it's important that their needs and expectations continue to be a top priority.