About genuine iPhone displays
iPhone displays have been designed, tested, and manufactured for Apple quality and performance standards. This includes intuitive and responsive Multi-Touch, high brightness, great color accuracy, white balance, and performance for features like True Tone, Night Shift, and Haptic Touch.
Learn about your repair options
If you need to replace your iPhone display, it's important for a trained technician who uses genuine Apple display parts to repair it.
For most customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair. These providers include Apple and Apple Authorized Service Providers. Independent Repair Providers also have access to genuine Apple parts.1 Repairs performed by untrained individuals using nongenuine parts might affect the safety of the device or functionality of the display. Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.
Depending on your location, you can get your iPhone display replaced — in or out of warranty — by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.2
Get started with display service
iPhone displays are engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.
If a service provider uses nongenuine display parts, the following might also occur:
Multi-Touch issues
Multi-Touch might not respond on parts of the screen
Multi-Touch performance might be degraded, such as missed screen touches or touches not registering in the right location
Touches might unexpectedly register during a phone call
Display might not turn off during phone calls
Accidental edge or palm touches might register
Display brightness and color issues
True Tone display might not work correctly
Ambient light sensor performance might be lost or degraded, causing the screen to dim or brighten incorrectly
Display color calibration might be incorrect, causing, for example, the display to appear too yellow or blue
Display might not be uniformly bright
Maximum brightness might be lower
Battery might drain unintentionally
Parts and Service History
With iPhone 11 models and later, excluding iPhone SE (2nd and 3rd generation), using iOS 15.2 and later, you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the display has been replaced. If the repair was done using genuine Apple parts and processes, you'll see Genuine next to Display.
With iPhone 15 and later with iOS 18, you'll see a Used message if the display was already used or installed in another iPhone.3
After a new Apple display has been installed, you'll see Finish Repair next to Display until you finish the repair with Repair Assistant.
You'll see an Unknown
message if the display:
Was replaced with a nongenuine display
Isn't functioning as expected
You might see an additional message that says "Apple has updated the device information for this iPhone." This means that Apple has updated the device information maintained for this iPhone for service needs, safety analysis, and to improve future products.
These messages don't affect your ability to use your iPhone.
Learn more about iPhone Parts and Service History.
Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple's warranty or AppleCare plans, but might be covered by the provider's own repair warranty.
Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in certain countries or regions for specific iPhone models introduced in 2024 or later. To view repair manuals and order parts for eligible models, go to the Self Service Repair page.
With iOS 15.1 or earlier, an Important Display Message will appear instead of an Unknown message.
