iPad Express Replacement Service

Replace your iPad quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPad before you return your product to us. We'll include packaging to return your damaged or non-working product.

Contact Apple to make an Express Replacement Service request.

Check your service and support coverage
Start an Express Replacement Service request

How much does Express Replacement Service cost?

There's no fee for the express service. Any fees you might pay will be for the replacement iPad. 

Some iPad issues might be covered under warranty, AppleCare+, or consumer law. If your iPad issue is covered, your replacement iPad might not be subject to a fee. If your iPad issue isn't covered, you’ll pay the out-of-warranty fee.

AppleCare+ also includes up to two incidents of accidental damage coverage to your iPad. Because accidental damage isn’t covered by the Apple Limited Warranty, you can use one of your AppleCare+ incidents to replace your iPad if it gets damaged. Each incident has a service fee, as shown below.

iPad model

AppleCare+ service fee

Out-of-warranty fee

iPad mini, iPad mini 2

$ 49

$ 199

iPad mini 3, iPad mini 4

$ 49

$ 299

iPad, iPad 2,
iPad Air,
iPad 5th generation

$ 49

$ 249

iPad Air 2,
iPad 3rd generation,
iPad 4th generation

$ 49

$ 299

iPad Pro 9.7-inch

$ 49

$ 379

iPad Pro (10.5-inch) $ 49 $ 449

iPad Pro 12.9-inch,
iPad Pro (12.9-inch),
(2nd generation)

$ 49

$ 599

Fees are in U.S. dollars and are subject to tax. We charge a $6.95 shipping fee for out-of-warranty repairs. Your replacement iPad will be new or equivalent to new.

See Express Replacement Service Terms and Conditions

How do I return my original iPad?

We’ll send your replacement iPad with shipping materials and instructions. Your replacement will have factory settings. Return your original iPad to us within 10 business days of your request to avoid paying late fees.

Before you return your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.

Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law
  • We receive your original product on time. In that case, you won’t pay late fees or replacement value. 

Late fees and replacement value

When we send you a replacement iPad through Express Replacement Service, you need to return your originally purchased iPad to us within 10 business days. After 10 days, we'll charge you the full replacement value. 

If your original iPad arrives late, we’ll remove the charge for the replacement value. You'll pay only a late fee. A late return is between 10 and 20 business days after we ship the replacement to you.

If your issue is caused by severe damage to your iPad or if it's inoperable after unauthorized modifications, or we never receive it, we’ll charge you the replacement value.

iPad model Late fee Replacement value
iPad Pro (10.5-inch)
64GB $ 100 $ 649
256GB $ 175 $ 799
512GB $ 275 $ 999
iPad Pro (10.5-inch) 
Wi-Fi + Cellular
64GB $ 165 $ 779
256GB $ 240 $ 929
512GB $ 340 $ 1,129
iPad Pro (12.9-inch)
(2nd generation)
64GB $ 100 $ 799
256GB $ 175 $ 949
512GB $ 275 $ 1,149
iPad Pro (12.9-inch)
(2nd generation)
Wi-Fi + Cellular
64GB $ 165 $ 929
256GB $ 240 $ 1,079
512GB $ 340 $ 1,279

 

iPad Pro

Late fee

Replacement value

iPad Pro 9.7-inch

32GB

$ 85

$ 549

128GB

$ 125

$ 629

256GB

$ 160

$ 699

iPad Pro 9.7-inch
Wi-Fi + Cellular

32GB

$ 150

$ 679

128GB

$ 190

$ 759

256GB

$ 225

$ 829

iPad Pro 12.9-inch

32GB

$ 50

$ 699

128GB

$ 90

$ 779

256GB

$ 125

$ 849

iPad Pro 12.9-inch
Wi-Fi + Cellular

128GB

$ 155

$ 909

256GB

$ 190

$ 979

 

iPad mini

Late fee

Replacement value

iPad mini 4

16GB

$ 40

$ 379

32GB $ 50 $ 399

64GB

$ 75

$ 449

128GB

$ 50

$ 399

iPad mini 4
Wi-Fi + Cellular

16GB

$ 105

$ 509

32GB $ 115 $ 529

64GB

$ 140

$ 579

128GB

$ 115

$ 529

iPad mini 3

16GB

$ 25

$ 349

64GB

$ 65

$ 429

128GB

$ 115

$ 529

iPad mini 3
Wi-Fi + Cellular

16GB

$ 90

$ 479

64GB

$ 130

$ 559

128GB

$ 180

$ 659

iPad mini 2

16GB

$ 25

$ 249

32GB

$ 35

$ 269

64GB

$ 100

$ 399

128GB

$ 150

$ 499

iPad mini 2
Wi-Fi + Cellular

16GB

$ 90

$ 379

32GB

$ 100

$ 399

64GB

$ 165

$ 529

128GB

$ 215

$ 629

iPad mini

16GB

$ 25

$ 249

32GB

$ 100

$ 399

64GB

$ 150

$ 499

iPad mini
Wi-Fi + Cellular

16GB

$ 90

$ 379

32GB

$ 165

$ 529

64GB

$ 215

$ 629

 

iPad Air

Late fee

Replacement value

iPad Air 2

16GB

$ 40

$ 379

32GB $ 50 $ 399

64GB

$ 75

$ 449

128GB

$ 100

$ 499

iPad Air 2
Wi-Fi + Cellular

16GB

$ 105

$ 509

32GB $ 115 $ 529

64GB

$ 140

$ 579

128GB

$ 165

$ 629

iPad Air

16GB

$ 40

$ 329

32GB

$ 65

$ 379

64GB

$ 125

$ 499

128GB

$ 175

$ 599

iPad Air
Wi-Fi + Cellular

16GB

$ 105

$ 459

32GB

$ 130

$ 509

64GB

$ 190

$ 629

128GB

$ 240

$ 729

 

iPad

Late fee

Replacement value

iPad 5th generation Wi-Fi
32GB $ 40 $ 329
128GB $ 90 $ 429
iPad 5th generation Wi-Fi + Cellular
32GB $ 105 $ 459
128GB $ 155 $ 559

iPad 4th generation

16GB

$ 25

$ 349

32GB

$ 115

$ 529

64GB

$ 165

$ 629

128GB

$ 215

$ 729

iPad 4th generation
Wi-Fi + Cellular

16GB

$ 90

$ 479

32GB

$ 180

$ 659

64GB

$ 230

$ 759

128GB

$ 280

$ 859

iPad 3rd generation

16GB

$ 75

$ 449

32GB

$ 125

$ 549

64GB

$ 175

$ 649

iPad 3rd generation
Wi-Fi + 4G

16GB

$ 140

$ 579

32GB

$ 190

$ 679

64GB

$ 240

$ 779

iPad 2 Wi-Fi

16GB

$ 50

$ 349

32GB

$ 125

$ 499

64GB

$ 175

$ 599

iPad 2
Wi-Fi + 3G

16GB

$ 115

$ 479

32GB

$ 190

$ 629

64GB

$ 240

$ 729

iPad Wi-Fi

16GB

$ 75

$ 399

32GB

$ 125

$ 499

64GB

$ 175

$ 599

iPad
Wi-Fi + 3G

16GB

$ 140

$ 529

32GB

$ 190

$ 629

64GB

$ 240

$ 729

These prices apply in the United States. Fees are in U.S. dollars and are subject to tax. Your replacement iPad will be new or equivalent to new. Apple reserves the right to change the late fee or replacement value on this web page from time to time.

Learn more about Apple iPad service