iPad Express Replacement Service

Replace your iPad quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPad before you return your product to us. We'll include packaging to return your damaged or non-working product.

Contact Apple to make an Express Replacement Service request.

Check your service and support coverage
Start an Express Replacement Service request

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement iPad. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your iPad has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. 

iPad model

AppleCare+ service fee

All eligible iPad models

$ 49

If you’ve already used the incidents of accidental damage available with your AppleCare+ plan, you’ll pay an out-of-warranty fee for your replacement, as shown on our iPad Service and Repair page. 

See Apple out-of-warranty fees

How do I return my original iPad?

We’ll send your replacement iPad with shipping materials and instructions. Your replacement will have factory settings. Return your original iPad to us within 10 business days of your request to avoid paying late fees.

Before you return your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.

Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law.
  • We receive your original product within 10 business days.
  • Your original device does not have severe damage or unauthorized modifications.

Replacement value

When we send you a replacement iPad through Express Replacement Service, you need to return your originally purchased iPad to us within 10 business days. After 10 days, we'll charge you the full replacement value. 

If we receive your iPad and find that it was severely damaged in an accident or it's inoperable after unauthorized modifications, you'll pay the full replacement value.

iPad Pro

iPad Pro (12.9-inch, 3rd generation)

iPad model Replacement value
iPad Pro 12.9-inch
(3rd generation)
 
64GB $ 999
256GB $ 1,149
512GB $ 1,349
1TB $ 1,549
iPad Pro 12.9-inch
(3rd generation)
Wi-Fi + Cellular
 
64GB $ 1,149
256GB $ 1,299
512GB $ 1,499
1TB $ 1,699

iPad Pro (11-inch)

iPad model Replacement value
iPad Pro 11-inch
 
64GB $ 799
256GB $ 949
512GB $ 1,149
1TB $ 1,349
iPad Pro 11-inch,
Wi-Fi + Cellular
 
64GB $ 949
256GB $ 1,099
512GB $ 1,299
1TB $ 1,499

iPad Pro (12.9-inch, 2nd generation)

iPad model Replacement value
iPad Pro (12.9-inch)
(2nd generation)
 
64GB $ 799
256GB $ 949
512GB $ 1,149
iPad Pro (12.9-inch)
(2nd generation)
Wi-Fi + Cellular
 
64GB $ 929
256GB $ 1,079
512GB $ 1,279

iPad Pro (10.5-inch)

iPad model Replacement value
iPad Pro (10.5-inch)  
64GB $ 549
256GB $ 699
512GB $ 899
iPad Pro (10.5-inch) 
Wi-Fi + Cellular
 
64GB $ 679
256GB $ 829
512GB $ 1,029

iPad Pro 12.9-inch

iPad model Replacement value
iPad Pro 12.9-inch  

32GB

$ 699

128GB

$ 779

256GB

$ 849

iPad Pro 12.9-inch
Wi-Fi + Cellular
 

128GB

$ 909

256GB

$ 979

iPad Pro 9.7-inch

iPad model Replacement value
iPad Pro 9.7-inch  

32GB

$ 549

128GB

$ 629

256GB

$ 699

iPad Pro 9.7-inch
Wi-Fi + Cellular
 

32GB

$ 679

128GB

$ 759

256GB

$ 829

iPad mini

iPad mini 5

iPad model Replacement value
iPad mini 5  

64GB

$ 399

256GB

$ 549

iPad mini 5
Wi-Fi + Cellular
 

64GB

$ 529

256GB

$ 679

iPad mini 4

iPad model Replacement value
iPad mini 4  

16GB

$ 379

32GB $ 399

64GB

$ 449

128GB

$ 369

iPad mini 4
Wi-Fi + Cellular
 

16GB

$ 509

32GB $ 529

64GB

$ 579

128GB

$ 499

iPad mini 3

iPad model Replacement value
iPad mini 3  

16GB

$ 349

64GB

$ 429

128GB

$ 529

iPad mini 3
Wi-Fi + Cellular
 

16GB

$ 479

64GB

$ 559

128GB

$ 659

iPad mini 2

iPad model Replacement value
iPad mini 2  

16GB

$ 249

32GB

$ 269

64GB

$ 399

128GB

$ 499

iPad mini 2
Wi-Fi + Cellular
 

16GB

$ 379

32GB

$ 399

64GB

$ 529

128GB

$ 629

iPad mini

iPad model Replacement value
iPad mini  

16GB

$ 249

32GB

$ 399

64GB

$ 499

iPad mini
Wi-Fi + Cellular
 

16GB

$ 379

32GB

$ 529

64GB

$ 629

iPad Air

iPad Air 3

iPad model Replacement value
iPad Air 3
 

64GB

$ 499

256GB

$ 649

iPad Air 3
Wi-Fi + Cellular
 

64GB

$ 629

256GB

$ 779

iPad Air 2

iPad model Replacement value
iPad Air 2  

16GB

$ 379

32GB $ 399

64GB

$ 449

128GB

$ 499

iPad Air 2
Wi-Fi + Cellular
 

16GB

$ 509

32GB $ 529

64GB

$ 579

128GB

$ 629

iPad Air

iPad model Replacement value
iPad Air  

16GB

$ 329

32GB

$ 379

64GB

$ 499

128GB

$ 599

iPad Air
Wi-Fi + Cellular
 

16GB

$ 459

32GB

$ 509

64GB

$ 629

128GB

$ 729

iPad

iPad 7th generation

iPad model

Replacement value

iPad 7th generation Wi-Fi  
32GB $ 329
128GB $ 429
Pad 7th generation Wi-Fi + Cellular  
32GB $ 459
128GB $ 559

iPad 6th generation

iPad model Replacement value
iPad 6th generation Wi-Fi  
32GB $ 299
128GB $ 399
iPad 6th generation Wi-Fi + Cellular  
32GB $ 429
128GB $ 529

iPad 5th generation

iPad model Replacement value
iPad 5th generation Wi-Fi  
32GB $ 299
128GB $ 399
iPad 5th generation Wi-Fi + Cellular  
32GB $ 429
128GB $ 529

iPad 4th generation

iPad model Replacement value
iPad 4th generation  

16GB

$ 349

32GB

$ 529

64GB

$ 629

128GB

$ 729

iPad 4th generation
Wi-Fi + Cellular
 

16GB

$ 479

32GB

$ 659

64GB

$ 759

128GB

$ 859

iPad 3rd generation

iPad model Replacement value
iPad 3rd generation  

16GB

$ 449

32GB

$ 549

64GB

$ 649

iPad 3rd generation
Wi-Fi + 4G
 

16GB

$ 579

32GB

$ 679

64GB

$ 779

iPad 2

iPad model Replacement value
iPad 2 Wi-Fi  

16GB

$ 349

32GB

$ 499

64GB

$ 599

iPad 2
Wi-Fi + 3G
 

16GB

$ 479

32GB

$ 629

64GB

$ 729

iPad

iPad model Replacement value
iPad Wi-Fi  

16GB

$ 399

32GB

$ 499

64GB

$ 599

iPad
Wi-Fi + 3G
 

16GB

$ 529

32GB

$ 629

64GB

$ 729

These prices apply in the United States. Fees are in U.S. dollars and are subject to tax. Your replacement iPad will be new or equivalent to new. Apple reserves the right to change the late fee or replacement value on this web page from time to time.

Learn more about Apple iPad service