iPad Express Replacement Service

Replace your iPad quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPad before you return your product to us. We'll include packaging to return your damaged or non-working product.

Contact Apple to make an Express Replacement Service request.

Check your service and support coverage
Start an Express Replacement Service request

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement iPad. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your iPad has accidental damage, you’ll pay an AppleCare+ service fee, as shown below. 

iPad model

AppleCare+ service fee

All eligible iPad models

$ 49

If you’ve already used the incidents of accidental damage available with your AppleCare+ plan, you’ll pay an out-of-warranty fee for your replacement, as shown on our iPad Service and Repair page. 

See Apple out-of-warranty fees

How do I return my original iPad?

We’ll send your replacement iPad with shipping materials and instructions. Your replacement will have factory settings. Return your original iPad to us within 10 business days of your request.

Before you return your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.

Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law.
  • We receive your original product within 10 business days.
  • Your original device does not have severe damage or unauthorized modifications.

Replacement value

When we send you a replacement iPad through Express Replacement Service, you need to return your originally purchased iPad to us within 10 business days. After 10 days, we'll charge you the full replacement value. 

If we receive your iPad and find that it was severely damaged in an accident or it's inoperable after unauthorized modifications, you'll pay the full replacement value.

iPad Pro

iPad Pro (12.9 inch, 5th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB $ 1,099 $ 1,299
256GB $ 1,199 $ 1,399
512GB $ 1,399 $ 1,599
1TB $ 1,799 $ 1,999
2 TB $ 2,199 $ 2,399

iPad Pro (12.9 inch, 4th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB $ 949 $ 1,099
256GB $ 1,049 $ 1,199
512GB $ 1,249 $ 1,399
1TB $ 1,449 $ 1,599
iPad Pro (12.9 inch, 3rd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 899 $ 1,049
256GB $ 999 $ 1,149
512GB $ 1,199 $ 1,349
1TB $ 1,399 $ 1,549
iPad Pro (12.9 inch, 2nd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 799 $ 929
256GB $ 949 $ 1,079
512GB $ 1,149 $ 1,279
iPad Pro (12.9 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB $ 699
128GB $ 779 $ 909
256GB $ 849 $ 979

iPad Pro (11 inch, 3rd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB $ 799 $ 999
256GB $ 899 $ 1,099
512GB $ 1,099 $ 1,299
1TB $ 1,499 $ 1,699
2TB $ 1,899 $ 2,099

iPad Pro (11 inch, 2nd generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
128GB $ 699 $ 849
256GB $ 799 $ 949
512GB $ 999 $ 1,149
1TB $ 1,199 $ 1,349
iPad Pro (11 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 699 $ 849
256GB $ 799 $ 949
512GB $ 999 $ 1,149
1TB $ 1,199 $ 1,349
iPad Pro (10.5 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 549 $ 679
256GB $ 699 $ 829
512GB $ 899 $ 1,029
iPad Pro (9.7 inch) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB $ 549 $ 679
128GB $ 629 $ 759
256GB $ 699 $ 829

iPad mini

iPad mini (6th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 499 $ 649
256GB $ 649 $ 799
iPad mini (5th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 399 $ 529
256GB $ 549 $ 679

iPad mini 4 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 379 $ 509
32GB $ 399 $ 529
64GB $ 449 $ 579
128GB $ 369 $ 499
iPad mini 3 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 349 $ 479
64GB $ 429 $ 559
128GB $ 529 $ 659
iPad mini 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 249 $ 379
32GB $ 269 $ 399
64GB $ 399 $ 529
128GB $ 499 $ 629
iPad mini Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 249 $ 379
32GB $ 399 $ 529
64GB $ 499 $ 629

iPad Air

iPad Air 4 Replacement value
  Wi-Fi Wi-Fi + Cellular
64GB $ 599
$ 729
256GB $ 749
$ 879
iPad Air 3 Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 499 $ 629
256GB $ 649 $ 779
iPad Air 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 379 $ 509
32GB $ 399 $ 529
64GB $ 449 $ 579
128GB $ 499 $ 629

iPad

iPad (9th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
64GB $ 329 $ 459
256GB $ 479 $ 609
iPad (8th generation) Replacement value
  Wi-Fi Wi-Fi + Cellular
32GB $ 319 $ 449
128GB $ 419 $ 549
iPad (7th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB $ 299 $ 429
128GB $ 399 $ 529
iPad (6th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB $ 299 $ 429
128GB $ 399 $ 529
iPad (5th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
32GB $ 299 $ 429
128GB $ 399 $ 529
iPad (4th generation) Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 349 $ 479
32GB $ 529 $ 659
64GB $ 629 $ 759
128GB $ 729 $ 859
iPad 2 Replacement Value
  Wi-Fi Wi-Fi + Cellular
16GB $ 349 $ 479
32GB $ 499 $ 629
64GB $ 599 $ 729

These prices apply in the United States. Fees are in U.S. dollars and are subject to tax. Your replacement iPad will be new or equivalent to new. Apple reserves the right to change the replacement value on this web page from time to time.

Learn more about Apple iPad service