iPad Express Replacement Service
Replace your iPad quickly with AppleCare+
What is Express Replacement Service?
Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPad before you return your product to us. We'll include packaging to return your damaged or non-working product.
Contact Apple to make an Express Replacement Service request.
Check your service and support coverage
Start an Express Replacement Service request
How much does Express Replacement Service cost?
If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement iPad.
Some issues might be covered under the Apple Limited Warranty, AppleCare+, or consumer law, in which case there’s no fee to replace your product. If your iPad has accidental damage, you’ll pay an AppleCare+ service fee, as shown below.
iPad model |
AppleCare+ service fee |
---|---|
All eligible iPad models |
$ 49 |
If you’ve already used the incidents of accidental damage available with your AppleCare+ plan, you’ll pay an out-of-warranty fee for your replacement, as shown on our iPad Service and Repair page.
How do I return my original iPad?
We’ll send your replacement iPad with shipping materials and instructions. Your replacement will have factory settings. Return your original iPad to us within 10 business days of your request to avoid paying late fees.
Before you return your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device will not have your data on it, and you'll need to restore that data from your backup.
What are the charges on my credit card?
When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:
- Your repair is covered under warranty, AppleCare+, or consumer law.
- We receive your original product within 10 business days.
- Your original device does not have severe damage or unauthorized modifications.
Replacement value
When we send you a replacement iPad through Express Replacement Service, you need to return your originally purchased iPad to us within 10 business days. After 10 days, we'll charge you the full replacement value.
If we receive your iPad and find that it was severely damaged in an accident or it's inoperable after unauthorized modifications, you'll pay the full replacement value.
iPad Pro
iPad Pro (12.9-inch, 3rd generation)
iPad model | Replacement value |
---|---|
iPad Pro 12.9-inch (3rd generation) |
|
64GB | $ 999 |
256GB | $ 1,149 |
512GB | $ 1,349 |
1TB | $ 1,549 |
iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular |
|
64GB | $ 1,149 |
256GB | $ 1,299 |
512GB | $ 1,499 |
1TB | $ 1,699 |
iPad Pro (11-inch)
iPad model | Replacement value |
---|---|
iPad Pro 11-inch |
|
64GB | $ 799 |
256GB | $ 949 |
512GB | $ 1,149 |
1TB | $ 1,349 |
iPad Pro 11-inch, Wi-Fi + Cellular |
|
64GB | $ 949 |
256GB | $ 1,099 |
512GB | $ 1,299 |
1TB | $ 1,499 |
iPad Pro (12.9-inch, 2nd generation)
iPad model | Replacement value |
---|---|
iPad Pro (12.9-inch) (2nd generation) |
|
64GB | $ 799 |
256GB | $ 949 |
512GB | $ 1,149 |
iPad Pro (12.9-inch) (2nd generation) Wi-Fi + Cellular |
|
64GB | $ 929 |
256GB | $ 1,079 |
512GB | $ 1,279 |
iPad Pro (10.5-inch)
iPad model | Replacement value |
---|---|
iPad Pro (10.5-inch) | |
64GB | $ 549 |
256GB | $ 699 |
512GB | $ 899 |
iPad Pro (10.5-inch) Wi-Fi + Cellular |
|
64GB | $ 679 |
256GB | $ 829 |
512GB | $ 1,029 |
iPad Pro 12.9-inch
iPad model | Replacement value |
---|---|
iPad Pro 12.9-inch | |
32GB |
$ 699 |
128GB |
$ 779 |
256GB |
$ 849 |
iPad Pro 12.9-inch Wi-Fi + Cellular |
|
128GB |
$ 909 |
256GB |
$ 979 |
iPad Pro 9.7-inch
iPad model | Replacement value |
---|---|
iPad Pro 9.7-inch | |
32GB |
$ 549 |
128GB |
$ 629 |
256GB |
$ 699 |
iPad Pro 9.7-inch Wi-Fi + Cellular |
|
32GB |
$ 679 |
128GB |
$ 759 |
256GB |
$ 829 |
iPad mini
iPad mini 5
iPad model | Replacement value |
---|---|
iPad mini 5 | |
64GB |
$ 399 |
256GB |
$ 549 |
iPad mini 5 Wi-Fi + Cellular |
|
64GB |
$ 529 |
256GB |
$ 679 |
iPad mini 4
iPad model | Replacement value |
---|---|
iPad mini 4 | |
16GB |
$ 379 |
32GB | $ 399 |
64GB |
$ 449 |
128GB |
$ 369 |
iPad mini 4 Wi-Fi + Cellular |
|
16GB |
$ 509 |
32GB | $ 529 |
64GB |
$ 579 |
128GB |
$ 499 |
iPad mini 3
iPad model | Replacement value |
---|---|
iPad mini 3 | |
16GB |
$ 349 |
64GB |
$ 429 |
128GB |
$ 529 |
iPad mini 3 Wi-Fi + Cellular |
|
16GB |
$ 479 |
64GB |
$ 559 |
128GB |
$ 659 |
iPad mini 2
iPad model | Replacement value |
---|---|
iPad mini 2 | |
16GB |
$ 249 |
32GB |
$ 269 |
64GB |
$ 399 |
128GB |
$ 499 |
iPad mini 2 Wi-Fi + Cellular |
|
16GB |
$ 379 |
32GB |
$ 399 |
64GB |
$ 529 |
128GB |
$ 629 |
iPad mini
iPad model | Replacement value |
---|---|
iPad mini | |
16GB |
$ 249 |
32GB |
$ 399 |
64GB |
$ 499 |
iPad mini Wi-Fi + Cellular |
|
16GB |
$ 379 |
32GB |
$ 529 |
64GB |
$ 629 |
iPad Air
iPad Air 3
iPad model | Replacement value |
---|---|
iPad Air 3 |
|
64GB |
$ 499 |
256GB |
$ 649 |
iPad Air 3 Wi-Fi + Cellular |
|
64GB |
$ 629 |
256GB |
$ 779 |
iPad Air 2
iPad model | Replacement value |
---|---|
iPad Air 2 | |
16GB |
$ 379 |
32GB | $ 399 |
64GB |
$ 449 |
128GB |
$ 499 |
iPad Air 2 Wi-Fi + Cellular |
|
16GB |
$ 509 |
32GB | $ 529 |
64GB |
$ 579 |
128GB |
$ 629 |
iPad Air
iPad model | Replacement value |
---|---|
iPad Air | |
16GB |
$ 329 |
32GB |
$ 379 |
64GB |
$ 499 |
128GB |
$ 599 |
iPad Air Wi-Fi + Cellular |
|
16GB |
$ 459 |
32GB |
$ 509 |
64GB |
$ 629 |
128GB |
$ 729 |
iPad
iPad 7th generation
iPad model |
Replacement value |
---|---|
iPad 7th generation Wi-Fi | |
32GB | $ 329 |
128GB | $ 429 |
Pad 7th generation Wi-Fi + Cellular | |
32GB | $ 459 |
128GB | $ 559 |
iPad 6th generation
iPad model | Replacement value |
---|---|
iPad 6th generation Wi-Fi | |
32GB | $ 299 |
128GB | $ 399 |
iPad 6th generation Wi-Fi + Cellular | |
32GB | $ 429 |
128GB | $ 529 |
iPad 5th generation
iPad model | Replacement value |
---|---|
iPad 5th generation Wi-Fi | |
32GB | $ 299 |
128GB | $ 399 |
iPad 5th generation Wi-Fi + Cellular | |
32GB | $ 429 |
128GB | $ 529 |
iPad 4th generation
iPad model | Replacement value |
---|---|
iPad 4th generation | |
16GB |
$ 349 |
32GB |
$ 529 |
64GB |
$ 629 |
128GB |
$ 729 |
iPad 4th generation Wi-Fi + Cellular |
|
16GB |
$ 479 |
32GB |
$ 659 |
64GB |
$ 759 |
128GB |
$ 859 |
iPad 3rd generation
iPad model | Replacement value |
---|---|
iPad 3rd generation | |
16GB |
$ 449 |
32GB |
$ 549 |
64GB |
$ 649 |
iPad 3rd generation Wi-Fi + 4G |
|
16GB |
$ 579 |
32GB |
$ 679 |
64GB |
$ 779 |
iPad 2
iPad model | Replacement value |
---|---|
iPad 2 Wi-Fi | |
16GB |
$ 349 |
32GB |
$ 499 |
64GB |
$ 599 |
iPad 2 Wi-Fi + 3G |
|
16GB |
$ 479 |
32GB |
$ 629 |
64GB |
$ 729 |
iPad
iPad model | Replacement value |
---|---|
iPad Wi-Fi | |
16GB |
$ 399 |
32GB |
$ 499 |
64GB |
$ 599 |
iPad Wi-Fi + 3G |
|
16GB |
$ 529 |
32GB |
$ 629 |
64GB |
$ 729 |
These prices apply in the United States. Fees are in U.S. dollars and are subject to tax. Your replacement iPad will be new or equivalent to new. Apple reserves the right to change the late fee or replacement value on this web page from time to time.