iPad Service and Repair

Learn how to get your iPad fixed, how much it costs, and how long it will take.

How do I get my iPad fixed?

Choose the service and repair option that’s best for you.

Send it in: Request a box and send your iPad to an Apple Repair Center.

Bring it in: Set up an appointment at an Apple Store or an Apple Authorized Service Provider.

Contact Apple Support

How much does it cost?

If your iPad issue is covered under our warranty or consumer law, you won't pay a fee. Otherwise, repairs are considered out of warranty (and not covered) when:

  • Your iPad is over one year old.
  • Your iPad screen gets broken accidentally.
  • Your iPad has other accidental damage or issues caused by unauthorized modifications. 

If your iPad issue isn’t covered, you’ll pay an out-of-warranty fee unless your iPad has AppleCare+ coverage. AppleCare+ includes up to two incidents of accidental damage coverage every 24 months. You might be able to use one of those incidents for a cracked screen or for other damage to your iPad. Each AppleCare+ incident has a service fee, as shown.

Learn more about AppleCare+

iPad service pricing - United States

These prices apply to repair (including screen repair) or replacement made by Apple. Pricing and terms might vary at other service providers. 

iPad Pro AppleCare+ service fee Out-of-warranty service fee
iPad Pro 12.9-inch (3rd generation) $ 49 $ 649
iPad Pro 12.9-inch (2nd generation) $ 49 $ 599
iPad Pro 12.9-inch $ 49 $ 599
iPad Pro 11-inch $ 49 $ 499
iPad Pro (10.5-inch) $ 49 $ 449
iPad Pro 9.7-inch $ 49 $ 379
iPad mini AppleCare+ service fee Out-of-warranty service fee
iPad mini 5 $ 49 $ 299
iPad mini 4 $ 49 $ 299
iPad mini 3 $ 49 $ 299
iPad mini 2 $ 49 $ 199
iPad mini $ 49 $ 199
iPad Air AppleCare+ service fee Out-of-warranty service fee
iPad Air 3 $ 49 $ 379
iPad Air 2 $ 49 $ 299
iPad Air  $ 49 $ 299
iPad AppleCare+ service fee Out-of-warranty service fee
iPad 7th generation $ 49 $ 249
iPad 6th generation $ 49 $ 249
iPad 5th generation $ 49 $ 249
iPad 4th generation $ 49 $ 299
iPad 3rd generation $ 49 $ 299
iPad 2 $ 49 $ 249
iPad $ 49 $ 249

All prices are in U.S. dollars and are subject to tax. We'll add a $6.95 shipping fee if we need to ship your iPad. Your replacement iPad will be new or equivalent to new. If the issue with your iPad was caused by severe damage from an accident or from abuse, you might have to pay the full replacement value.

Identify your iPad model
See iPad service pricing in another country or region

iPad battery and power - United States

Battery service costs

If your battery needs replacement, we can repair or replace your iPad for a battery service fee. There's no fee if your battery is defective and your iPad is covered by warranty, consumer law, or AppleCare+. Our warranty doesn’t cover wear from normal use.

If you have AppleCare+ for iPad, it offers replacement coverage if your iPad battery holds less than 80 percent of its original capacity.

Battery service In-warranty or with AppleCare+ Out-of-warranty
All eligible iPad models $ 0 $ 99

All prices are in U.S. dollars and are subject to tax. We'll add a $6.95 shipping fee if we need to ship your iPad.

Other battery and power issues

Your iPad battery’s performance depends on how you use apps and settings. These tips show you how to maximize the life of your iPad battery.

If your iPad won't turn on or if the screen turns black, follow these steps and see if the issue gets resolved. Your iPad might not require service.

Start a service request

How long will it take?

Depending on the type of service, your repair might take up to 5 business days. If your iPad was engraved by Apple, it could take up to 10 business days.

After we receive your iPad, you can check the status of your repair.

Apple accessories

Apple-branded accessories, including Apple Pencil, are covered under the Apple One Year Limited Warranty for accessories. You can repair or replace the battery in your Apple Pencil for a fee, or for free if the battery is defective and covered by the warranty, AppleCare+, or consumer law. Our warranty doesn’t cover wear from normal use.

Accessory Battery service
Apple Pencil (all models) $ 29

Your Apple Pencil is also covered under AppleCare+ for iPad, including accidental damage. You can use the incidents of accidental damage available with AppleCare+ for iPad to cover a damaged Apple Pencil. Or you can pay the out-of-warranty service fee.

Accessory Out-of-warranty service fee AppleCare+ incident fee
Apple Pencil $ 79 $ 29
Apple Pencil (2nd generation) $ 109 $ 29

All prices are in US dollars and are subject to tax and a $6.95 shipping fee if we need to ship your Apple Pencil.

Replace or repair your Apple Pencil 

What to expect

Before you send your iPad to us, be sure to back up your data and prepare your iPad for replacement. Your replacement device won't have your data on it, and you'll need to restore that data from your backup.

After we receive your iPad, we’ll send you information about repair, replacement, and fees. If your iPad needs to be replaced, we’ll ship a replacement to you with factory settings. Your replacement iPad will be new or equivalent to new.

Read the Apple privacy policy

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare plan.

See the iPad Express Replacement Service page