Make and receive phone calls in FaceTime on Mac
When you want to make or receive a phone call, you don’t have to reach for your iPhone—you can use your Mac. When someone calls you, a notification appears on your Mac and you can take the call.
Note: Phone calls you make and receive on your Mac use cellular minutes—cellular charges may apply.
To make and receive phone calls on your Mac, make sure of the following:
Your iPhone has iOS 8 or later installed. See the Apple Support article Update your iPhone, iPad, or iPod touch.
Your Mac and iPhone are on the same Wi-Fi network. See Connect your Mac to the Internet using Wi-Fi.
Your Mac and iPhone are signed in to iCloud and FaceTime using a single Apple ID. See Set up iCloud, Sign in to or out of FaceTime, and the Apple Support article Use continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch.
Your Mac and iPhone have Wi-Fi calls turned on.
Set up your iPhone
In the FaceTime app on your iPhone, go to Settings > Phone.
Choose one of the following, depending on your carrier.
If you see Wi-Fi calling, tap it, then turn on Wi-Fi Calling on This iPhone.
After you turn on Wi-Fi calling, you may see an Add Wi-Fi Calling For Other Devices button. Tap it to allow calls using your other devices that aren’t on the same Wi-Fi network as your iPhone, or if your phone is off. Otherwise, you can still use your Mac to make phone calls, but your iPhone must be turned on and on the same Wi-Fi network as your Mac.
Note: Only certain phone carriers support Wi-Fi calls for devices that aren’t on the same Wi-Fi network as your iPhone. See the Apple Support article Make a call with Wi-Fi Calling. You also need iPhone 5s, iPhone 5c, or later.
If you see Calls on Other Devices, tap it, then turn it on.
This option allows calls using your other devices that are on the same Wi-Fi network as your iPhone.
If you’re using iOS 8, go to Settings > FaceTime, then turn iPhone Cellular Calls on.
Turn Wi-Fi calls on your Mac on or off
If you turn on Wi-Fi calls on your iPhone, when you open FaceTime on your Mac, you might be asked to turn on Wi-Fi calls on your Mac. If you’re not, do the following.
In the FaceTime app on your Mac, choose FaceTime > Preferences, then click Settings.
Select Calls from iPhone.
If you don’t see this option, make sure your Mac meets all of the requirements above, then open FaceTime preferences again.
If an Upgrade to Wi-Fi Calling button appears, click it, then follow the onscreen instructions.
This button appears if your carrier supports Wi-Fi calling when your iPhone is turned off or is on a different Wi-Fi network.
To turn off phone calls, deselect Calls from iPhone.
Click Update Emergency Address to enter or confirm your address for emergency services. (If you make an emergency call that uses Wi-Fi instead of cellular, the address you provide here helps emergency services locate you.) See the Apple Support article Make a call with Wi-Fi Calling.
Make calls from apps on your Mac
In the FaceTime app on your Mac, sign in and turn on FaceTime.
In these apps on your Mac, do one of the following:
FaceTime: Enter a phone number in the search field (you may need to press Return), then click the Audio button (or use the Touch Bar). You can also click Audio to see your past phone calls.
Contacts: Select a contact, move your pointer over a phone number, then click the Phone button .
Safari: Click a phone number on a webpage, then click Call.
Mail: Place the pointer over a phone number in an email, click the pop-up menu , then choose how you want to make the call.
Maps: Click a place of interest, click the Info button , then click Call.
Spotlight: Enter the name of a person or place in the Spotlight search field, then select the matching search result. Move the pointer over a phone number, then click the Phone button .
Calendar: Open an event, look for an underlined blue phone number in the event details, then click the number.
Reminders: Open the reminders list, then click an underlined blue phone number. Or, move the pointer over a reminder, click the Info button , look for a phone number in the notes, then click the number.
Answer calls on your Mac
On your Mac, click the notification that appears in the top-right corner of the desktop.
In the notification window, do one of the following:
Accept an incoming call: Click Accept.
Send a text message using iMessage: Click next to Decline, then choose Reply with Message.
Note: This option only appears when both you and the caller are signed in to iMessage.
Create a reminder to call the person back: Click next to Decline, then choose Remind Me.
If your Mac has a Touch Bar, you can use it to accept a call, decline a call, decline and send a message, or decline and set a reminder.
Manage calls on your Mac
While you’re on a phone call in the FaceTime app on your Mac, there are a few additional ways to manage the call:
Switch to a FaceTime video call: Click Video (or use the Touch Bar).
Use call waiting: If you’re on a call, and a new phone call notification appears, click Hold & Accept. Click to switch between calls.
Start a conference call when you have another call on hold: When you’re on a phone call and have another phone call on hold, click Merge.
Transfer the call to your iPhone: When your Mac is near your iPhone, tap the Handoff icon that appears in the bottom-left corner of the Lock screen of your iPhone.
Depending on how you set up Wi-Fi calls, a green bar that says “Touch to return to call” might appear at the top of the screen on your iPhone when you unlock it. See the Apple Support article System requirements for Continuity on Mac, iPhone, iPad, iPod touch, and Apple Watch.
Control the volume: Mute or change the volume for the call.
Tip: If you’re on a call and need to respond to prompts in an automated phone system, click the phone call notification in the top-right corner of your screen and use the numbers on your keyboard to respond.