
Edit organization settings in Apple School Manager
Depending on your role and privileges, you can edit specific organization settings in Apple School Manager. To add payment information to buy content, see Add payment information. To view if you are able to complete these tasks, see Role privileges.
Edit your information
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click My Profile
below Personal Settings.
Click “Manage at appleid.apple.com” to:
Change your email address
Add or change your phone number used for two-step verification
Administrators can also click “Manage at appleid.apple.com” to change their email address.
View organization information and license agreements
Depending on your role and privileges, you may be able to view specific information about your organization.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, click Enrollment Information
below Organization Settings, then click View History to view the current license agreements necessary to use Apple School Manager.
Manage device purchase information
Depending on your role and privileges, you may be able to edit device purchase information for your organization.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Device Management Settings
below Organization Settings.
Click Edit next to Customer Numbers, enter your Apple customer numbers or Reseller IDs, then click Done.
If the Add button is missing or dimmed, this information may already be saved.
Note: When entering your Apple customer numbers, leave off any leading zeros.
Manage document sharing
Depending on your role and privileges, you may be able to choose whom users can share photos and Pages, Numbers, and Keynote documents with. Users who have the sharing link may be able to view and edit, depending on how the document was shared. Your choices are:
Allow document sharing inside the organization: Users can share documents only with others users in your organization.
Allow document sharing inside and outside the organization: Users can share documents with anyone.
Auto accept: Recipients within an organization automatically accept shared files when initiated by any account holder but a student, or only by students, or both.
Organizations that have more than one instance of Apple School Manager must use Allow document sharing inside and outside the organization.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Click Edit next to Sharing, then select the type of sharing:
Allow document sharing inside the organization
Allow document sharing inside and outside the organization
Specify how shared documents are automatically accepted:
Initiated by any role except Student
Initiated by Students
Click Done.
Enable FaceTime and iMessage
Depending on your role and privileges, you may be able to enable FaceTime and iMessage using Managed Apple IDs for your organization.
Note: If a user changes their user name, they must sign out and sign back in to use FaceTime and Messages.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Click Enable, then click Enable FaceTime & Messages.
If there’s no Enable button, FaceTime and Messages are already enabled and you can skip steps 3 and 4.
Click Roles in the sidebar, then select each role you want to use FaceTime and Messages.
Enable Use FaceTime and Messages for those roles, then click Save.
Disable FaceTime and Messages
FaceTime and Messages are off by default; however, another user with the appropriate privileges can enable these features. Depending on your role and privileges, you may be able to disable FaceTime and Messages for your organization.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Click Disable next to FaceTime & Messages.
Note: Before you disable these features, you may want to warn your users that they won’t be able to use their Managed Apple IDs with these features anymore.
Enable data and privacy access
Managed Apple ID accounts can request a copy of their data, regardless of location, via their Data & Privacy page, if enabled to do so by their organization in Apple School Manager. See Understand and control the personal information that you store with Apple.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Click Enable next to Data & Privacy Access, read the information, then click Enable.
Disable data and privacy access
Managed Apple ID accounts can request a copy of their data, regardless of location, via their Data & Privacy page, if enabled to do so by their organization in Apple School Manager. See Understand and control the personal information that you store with Apple.
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Click Disable next to Data & Privacy Access.
Allow Student Progress for the entire organization
In Apple School Manager
, sign in with an account that has the role of Administrator, Site Manager, or People Manager.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
In the Student Progress section, click Enable, then click Enable.
After you allow Student Progress, you can disable Student Progress on individual user accounts by going to Accounts.
Disable Student Progress for the entire organization
When you disable Student Progress, Apple School Manager stops collecting new student progress data. However, students and instructors can continue to use Schoolwork even if Student Progress is disabled.
In Apple School Manager
, sign in with an account that has the role of Administrator, Site Manager, or People Manager.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
In the Student Progress section, click Disable, then click Disable.
If you want to delete all student progress data, click Delete Data.
Important: After you delete the student progress data, you can’t recover it.
Manage user account lookup
User Account Lookup allows users to look up other users’ contact information, making it easier to communicate and share files within an organization. When a user is signed in to a device with their Managed Apple ID and searches in specific Apple apps, contact information automatically completes. Lookup results will show the user’s Managed Apple ID. When using the Mail app, the results will show the email address, which might differ from the associated Managed Apple ID. This feature is supported in iOS 13, iPadOS 13.1, and macOS 10.15.
This feature is enabled by default. Apple apps that work with user account lookup are:
App | iOS and iPadOS | macOS |
---|---|---|
Calendar Note: Must be turned on in iCloud. | ||
FaceTime | ||
Files | N/A | |
Finder | N/A | |
Keynote | ||
Note: Adds the email addresses of the accounts listed in Apple School Manager. | ||
Messages | ||
Notes | ||
Numbers | ||
Pages |
In Apple School Manager
, sign in with your account.
Click Settings at the bottom of the sidebar, then click Accounts
below Organization Settings.
Do one of the following:
Click Enable to allow user account lookup.
Click Disable to prevent user account lookup.
Note: It may take up to 24 hours for this change to go into effect on all your users’ devices.