What are Managed Apple IDs in Apple Business Manager?
Managed Apple IDs are created for employees who sign in and manage functions of Apple Business Manager. They’re also used to access Apple services—including iCloud and collaboration with iWork and Notes. These accounts should:
Be used with Apple Business Manager only
Not be created for employees other than those who sign in and manage functions of Apple Business Manager
Important: A user with a Managed Apple ID can be locked out of their account if they enter an incorrect password more than 10 times, or, if the account is suspected of fraudulent activities by Apple. To reset their password, the user must contact an Apple Business Manager administrator, People Manager, or another user with password reset privileges. For accounts locked due to suspected fraudulent activities, an Apple Business Manager administrator must contact Apple to have the account unlocked. At that point, the user’s password can be reset by the Apple Business Manager administrator.