If you need technical support for a security issue—for example, to reset your Apple ID password or to review a recent iTunes charge—view the Get help with security issues support article or contact Apple Support.
If you have questions or concerns about Apple’s Privacy Policy or data processing, you can ask us about privacy.
How to report a security or privacy vulnerability
If you believe you have discovered a security or privacy vulnerability that affects Apple devices, software, services, or web servers, please report it to us. We welcome reports from everyone, including security researchers, developers, and customers.
To report a security or privacy vulnerability, send an email to product-security@apple.com and include relevant videos, crash logs, and system diagnosis reports in your message. Please use Apple's Product Security PGP key to encrypt sensitive information that you send by email. You can also use Mail Drop to send large files.
You'll receive an automatic reply from Apple to acknowledge that we received your report. We’ll contact you if we need more information.
How Apple handles these reports
For the protection of our customers, Apple doesn't disclose, discuss, or confirm security issues until our investigation is complete and any necessary updates are generally available.
Apple uses security advisories and our security-announce mailing list to publish information about security fixes in our products and to publicly credit people or organizations that have reported security issues to us. We also credit researchers who have reported security issues with our web servers on the Apple Web Server Notifications page.
In certain cases, Apple pays rewards for sharing critical security issues that meet the criteria described in the Apple Security Bounty section of the iOS Security Guide.