Apple Service and Repair for iPhone
If you need accidental damage repair, a battery replacement, or something else, we can help get your iPhone back to working the way it should.
We're here to help.
To get started, tell us what's going on with your iPhone. We'll show you solutions you can try, or help you arrange a repair or replacement.
How much will it cost?
Find out how much you can expect to pay for some common services directly from Apple.
Choose your device
Estimated service cost
Pricing failed to load.
We'll inspect your device to determine the final service fee. Estimated fees are for out-of-warranty service from Apple and may be subject to tax. A shipping fee may be added if we need to ship your device. Apple Authorized Service Providers can set their own service fees and will provide their own estimate.
Where can I get service?
In Person
You can get personal support at any Genius Bar or Apple Authorized Service Provider. Our trained technicians will inspect your iPhone, explain your options, and handle it from there.
By Mail
We can send you a prepaid shipping box with everything you need to securely mail your iPhone in for repair, on your schedule and without an appointment.
Why choose Apple?
It's easy.
Apple provides a seamless support experience from beginning to end. We can help you find the most convenient service option, give you an estimate, and keep you informed during the entire process.
It's private.
Apple cares about your privacy, and we design our products to minimize how much of your data we — or anyone else — can access, including our expert technicians.
It's backed by Apple.
Apple-certified service is guaranteed, and our trusted experts only use genuine Apple parts — designed, tested, and manufactured for Apple's safety and performance standards.
Questions? Answers.
Where can I find information about my repairs?
You can sign in to My Support or the Apple Support app with your Apple Account to get information about current or recent repairs.
What's covered under warranty?
The Apple Limited Warranty covers your device and all the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories that are purchased separately, like adapters, cables, wireless chargers, or cases, are covered by the Apple Limited Warranty for Accessories. Our warranty is in addition to rights provided by consumer law in your country or region.
Our warranty doesn’t cover accidental damage or batteries that wear down from normal use. If your situation isn’t covered and consumer law doesn’t apply, there will be a cost associated with repairs through Apple. If your issue is ineligible for service, you may need to pay the full value for a replacement device. Check your coverage status here.
Is there a service guarantee?
We guarantee our service and replacement parts for 90 days or the remaining term of your Apple warranty, whichever is longer, as outlined in our Apple Repair Terms and Conditions. This is in addition to your rights provided by consumer law or an active AppleCare plan where it applies. Equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
Handled with AppleCare.
If youʼre experiencing a problem with your iPhone, we can help. Sign in to access your coverage and plan benefits.
Repairs made easy.
Find out how much you can expect to pay for some common services directly from Apple.
Choose your device
Estimated service cost
Pricing failed to load.
Fees may be subject to tax. For service covered by an AppleCare plan, your service fee is the same at Apple and all Apple Authorized Service Providers.
For models with Ceramic Shield, Ceramic Shield back is referred to as 'back glass' and Ceramic Shield display is referred to as 'screen’ in the AppleCare plans Terms and Conditions.
Convenient service options.
Express Replacement
You don’t have to wait for a repair. With AppleCare, weʼll send you a replacement iPhone, even before you send yours back.
In Person
You can get personal support at the Genius Bar or an Apple Authorized Service Provider. Our technicians will inspect your iPhone, explain your options, and handle it from there.
By Mail
Youʼll receive a prepaid shipping box with everything you need to securely mail your iPhone to us, on your schedule and without an appointment.
Covered from every angle.
Theft and loss
Depending on your AppleCare plan, you can get a replacement if your iPhone is lost or stolen.
Accidental damage protection
Your iPhone is covered for unlimited repairs for drops and spills.
Battery service
We'll replace the battery for no extra charge if the capacity drops below 80%.
Questions? Answers.
Where can I find information about my repairs?
You can sign in to My Support or the Apple Support app with your Apple Account to get information about current or recent repairs.
Is there a service guarantee?
We guarantee our service and replacement parts for 90 days or the remaining term of your Apple warranty, whichever is longer, as outlined in our Apple Repair Terms and Conditions. This is in addition to your rights provided by consumer law or an active AppleCare plan where it applies. Equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
One plan for all your Apple products.
Cover everything together in one convenient plan for more value and flexibility — with all the same benefits of AppleCare+.