MacBook Pro (Early 2011): JIS keyboard appears as an US English keyboard after installing Boot Camp Windows drivers

After installing the Windows 7 Boot Camp drivers for MacBook Pro (Early 2011), the JIS (Japanese) keyboard layout may begin functioning like an English keyboard in Windows. This issue may occur when you use Windows, but should not occur when using Mac OS X v10.6 Snow Leopard on MacBook Pro (Early 2011).

This article has been archived and is no longer updated by Apple.

Download and perform a Repair install of the Boot Camp Software to correct this condition.

  1. Locate the Boot Camp Assistant in the folder /Applications/Utilities. 
  2. Double-click the Boot Camp Assistant to start it. 
  3. A Download Windows Support Software screen will appear. Enable the Download the Windows support software for Mac radio button.
    Radio button enabled
  4. Use your computer's administrator password to allow your computer to temporarily store the software.
  5. A progress bar will appear. After the download is complete, a Save Windows support software screen appears. Choose either to Burn a copy to CD or to store a copy on an external USB device.
    Choose to burn a copy or save to USB device
  6. When the transfer of the Boot Camp Software to a disc or USB storage device has completed, the Boot Camp Assistant will display a partitioning window. Because your Boot Camp partition already exists, you do not need to partition the hard drive again. From the Boot Camp Assistant menu, choose Quit to exit the Boot Camp Assistant.
  7. Choose the Windows partition in Startup Disk System Preferences.
  8. Restart the computer, then insert the CD or attach the USB storage device.
  9. When the Auto Play dialog box appears, click Run setup.exe.
  10. Click the Boot Camp Drivers icon.
  11. A User Account Control dialog appears. Click Yes.
  12. When the Boot Camp services dialog appears, click Repair.
    Boot Camp repair screen
     
  13. An "Installing Boot Camp" dialog appears with a progress bar. The repair process will take a few minutes. Your screen may flash during the repair process. Do not interrupt the installation. 
  14. When the "Boot Camp Installer completed" dialog appears, click Finish.
  15. Restart your computer; the changes take effect when the computer restarts.

The JIS keyboard layout should now appear instead of the English keyboard layout.

Singapore / Asia Pac call queue. JIS, MacBook Pro (Early 2011)
This document will be updated as more information becomes available.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
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