MacBook Air (Original): Cannot select Ethernet during Setup Assistant

After you start up your MacBook Air for the first time and connect a USB Ethernet adapter during the Setup Assistant, the Setup Assistant may not allow you to select Ethernet to transfer your information from another Mac or to configure your Internet connection.

This article has been archived and is no longer updated by Apple.

Connect the USB Ethernet adapter before you power on your computer.

If you have reached a step in Setup Assistant where the Ethernet options are grayed out or not displayed, follow these steps:

  1. Press Command-Q.
  2. Click Shut Down.
  3. Connect the USB Ethernet adapter to the computer.
  4. Start up the computer.
  5. Complete Setup Assistant.
Published Date: