If the subscription that you want to cancel is not listed

If you tried to cancel a subscription but you don't see it in the list, try this.

Do you need to cancel iCloud storage?

Did a family member sign up for the subscription?

You can’t cancel a family member's subscription. Ask your family member to use their own device to cancel the subscription. Or if you share a device, ask that family member to sign in with their Apple ID and cancel the subscription.

If you want kids to get permission before they buy a subscription, turn on Ask to Buy.

Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren't billed through Apple.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then try to cancel again.

Forgot your Apple ID?

Do you need to cancel an AppleCare plan?

Contact Apple Support

If you still can't find the subscription and cancel it, contact Apple Support.

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