If a payment card that you use with Apple Pay is declined

If a payment card that you use with Apple Pay is declined or doesn't work when you try to make a purchase, check to see if your card can be used with Apple Pay.

  1. On your device, go to the Wallet app or Wallet & Apple Pay settings:

    • On your iPhone, open the Wallet app.

    • On your iPad or Apple Vision Pro, go to Settings > Wallet & Apple Pay.

    • On your Mac with Touch ID, choose Apple menu  > System Settings (or System Preferences), then click Wallet & Apple Pay.

  2. Select your payment card.

  3. If you see the message "This card cannot be used," check if your bank or card issuer currently supports Apple Pay:

  4. If you have more questions, contact your bank or card issuer.

To use Apple Pay you need a supported card from a participating card issuer. To check if your card is compatible with Apple Pay, contact your card issuer.

Apple Pay is not available in all markets. View Apple Pay countries and regions.

Features are subject to change. Some features, applications, and services may not be available in all regions or all languages and may require specific hardware and software. For more information, see Feature Availability.

Apple Pay is a service provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Any card used in Apple Pay is offered by the card issuer.

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